Residential Electrical Service & Growth Manager

Job Description

Job Description

Elemental Commercial Services

Location: Denver Metro Area, Colorado
Employment Type: Full-Time Leadership Position
Compensation: $65,000–$80,000 Base Salary + Performance Bonuses + Growth Incentives

Help Build Colorado’s Next Premier Residential Electrical Service Division

Elemental Commercial Services is seeking an ambitious, customer-focused Residential Service & Growth Manager to help expand and scale our growing residential electrical services business.

This is not a traditional service manager role.

We are looking for a builder—someone who enjoys creating relationships, generating revenue, solving customer problems, and helping grow a service business. The successful candidate will leverage Elemental’s existing customer base, marketing investments, technology platforms, and operational infrastructure while bringing their own network and customer relationships to accelerate growth.

This role offers a unique opportunity to join an established company while helping build a scalable residential service division with significant long-term growth potential.

About Elemental Commercial Services

Elemental Commercial Services is an established Colorado electrical contractor serving commercial and residential customers throughout the Denver Metro Area.

We have invested in the infrastructure necessary to support growth, including:

• ServiceTitan
• Podium Communications Platform
• HubSpot CRM
• Scheduling Pro
• Established Customer Base
• Digital Marketing Programs
• Operational Support Systems

Our objective is to build a best-in-class residential service organization focused on exceptional customer experience, recurring revenue, operational excellence, and long-term customer relationships.

Position Summary

The Residential Service & Growth Manager will be responsible for growing residential service revenue, developing customer relationships, supporting service operations, driving recurring revenue initiatives, and helping establish the systems and processes necessary to scale the division.

This position is ideal for a licensed Residential Wireman who enjoys working directly with customers, building referral networks, developing business opportunities, and helping grow a company.

Schedule Requirements

Residential service demand is highest during evenings and weekends.

The successful candidate must be available to work:

Required Days

• Friday
• Saturday
• Sunday

A flexible workweek will be structured around these required operating days.

Examples may include:

• Friday through Tuesday
• Thursday through Monday

Schedule will be designed to maximize customer responsiveness while maintaining work-life flexibility.

Primary Responsibilities Business Development & Revenue Growth

• Grow residential service revenue
• Develop and expand referral relationships
• Generate repeat business opportunities
• Build relationships with homeowners, property managers, realtors, and community contacts
• Leverage personal customer relationships to drive new business
• Support local networking and business development efforts

Customer Experience

• Serve as a primary point of contact for residential customers
• Conduct customer consultations
• Evaluate customer needs and service opportunities
• Build long-term customer relationships
• Resolve customer concerns professionally

Service Operations

• Coordinate residential service activities
• Support scheduling and dispatch operations
• Improve booking conversion rates
• Increase average service ticket values
• Monitor service performance metrics
• Improve operational efficiency

Membership & Recurring Revenue Programs

• Promote customer membership enrollment
• Increase customer retention
• Support recurring revenue initiatives
• Strengthen customer lifetime value

Team Development

• Assist with recruiting and onboarding future service personnel
• Support training initiatives
• Promote accountability and customer service excellence

Technology Utilization

• ServiceTitan
• Podium
• HubSpot
• Scheduling Pro
• Customer communication platforms

Qualifications Required

• Colorado Residential Wireman License
• Minimum 3 years residential electrical service experience
• Strong customer service and communication skills
• Proven ability to build customer relationships
• Strong organizational and problem-solving abilities
• Valid Colorado Driver’s License

Preferred

• Existing residential customer relationships
• Established referral network
• ServiceTitan experience
• Residential sales experience
• Property management relationships
• Realtor relationships
• Small business networking experience

What We’re Looking For

The ideal candidate:

• Thinks like an entrepreneur
• Understands customer service
• Enjoys building relationships
• Takes ownership of results
• Understands residential service work
• Wants to help build something larger than themselves
• Brings existing customer and referral relationships that can contribute to immediate growth

We are not looking for someone who simply wants to manage a schedule.

We are looking for someone who wants to help build a division.

Compensation Package Base Salary

$65,000–$80,000

Based on experience, licensing, leadership ability, and demonstrated growth potential.

Performance Incentive Program New Revenue Growth Bonus

Earn a percentage of residential service revenue generated from personally developed customer relationships and referral sources.

Membership Growth Bonus

Bonuses paid upon achieving recurring customer membership milestones.

Quarterly Growth Bonus

Based on:

• Revenue growth
• Gross profit performance
• Customer retention
• New customer acquisition

Customer Experience Bonus

Based on:

• Online reviews
• Customer satisfaction
• Repeat business metrics

Advancement Opportunity

As the residential division grows, opportunities may include:

• Residential Service Manager
• Residential Operations Manager
• Division Leader
• Profit Participation Opportunities
• Senior Leadership Roles

This role is intended for an individual who wants to grow with the company and help create a scalable, customer-focused residential service platform.

Why Join Elemental Commercial Services?

• Established company with growth trajectory
• Existing service revenue platform
• Strong technology infrastructure
• Marketing support already in place
• Opportunity to build a division
• Leadership visibility
• Performance-based advancement
• Ability to make a meaningful impact on company growth

If you are a licensed Residential Wireman who enjoys building relationships, generating business, serving customers, and helping grow a company, we encourage you to apply.

Join Elemental Commercial Services and help build the future of residential electrical services in Colorado.

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