Customer Service Representative - State Farm Agent Team Member

ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with edwin mata - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Hold Property & Casualty and willing to obtain Life & Health License Bilingual (Spanish) #J-18808-Ljbffr