Server/Busser
The Pierre A Taj Hotel New York
POSITION OVERVIEW: The Magic Table Server delivers an interactive, elevated guest experience in a high-profile, immersive dining environment. This role requires engaging guests proactively, delivering impeccable service, and supporting the concept's dynamic and creative vision. KEY RESPONSIBILITIES
NOTE: All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
Position :
- Greet and engage guests warmly and enthusiastically.
- Present and describe menu items professionally and clearly.
- Take accurate food and beverage orders and ensure timely delivery
- Anticipated guest needs and provide creative, personalized service.
- Collaborate with the team for a smooth, high-energy service.
- Follow hotel and union policies, including safety, hygiene, and service standards
- Participate in concept-specific trainings and briefings.
- The ability to recognize and address potentially intoxicated, disruptive or undesirable guests.
- The ability to respond properly in any hotel emergency or safety situation.
- The ability to perform other tasks or projects as assigned by hotel management and staff.
- The ability to deliver food and beverage items from the kitchen to the guest's table in a timely and efficient manner.
- Previous find dining or high-profile guest service experience preferred.
- 1-2 years of food and beverage service experience.
- Excellent knowledge of food, preparation, and wines.
- Strong verbal communication and interpersonal skills.
- Ability to engage guests dynamically and interactively.
- Excellent teamwork and collaboration.
- Ability to remain composed under pressure.
- Reading, writing and oral proficiency in the English language
NOTE: All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
Position :
- Standing and walking
- Lifting plates, punchbowl, some furniture
- Carrying
- Push/Pull food carts
- Sitting
- Partial forward bend
- Repetitive static elbow flexion
- 60 lbs Punchbowl (carried by 2)
- 35 lb Tables
- 2-3 plates of food at one time (10-15 lbs)
- Walking: continuous at high speed
- Carrying 35 lbs tables approximately 100 feet several times a day
- Carrying plates: very repetitive
- Carrying 60 lb Punch bowl 2 x day
- Push/pull food carts: very repetitive
- Help houseperson/busperson move furniture and arrange buffet 2-3 x week
- Sit down: 15 minutes per shift for briefing
- Sight, speech, and hearing for communication with guests.
Vacancy posted 4 days ago
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