Pediatric Front Desk Specialist Full-Time

Job Description

Job Description

Pediatric Front Desk Specialist (Full-Time)

Summer Pediatrics – Stamford, CT

Full-Time | Monday–Friday |

Join Our Team!

At Summer Pediatrics , we believe every child deserves exceptional care—and every family deserves to feel welcomed from the moment they walk through our doors. We are looking for a friendly, organized, and compassionate Pediatric Front Desk Specialist to become an essential part of our growing team.

If you enjoy helping people, thrive in a fast-paced environment, and love working with children and families, we'd love to meet you!

About Summer Pediatrics

Summer Pediatrics is a well-established, independent pediatric practice serving families in Stamford and the surrounding communities. Our mission is to provide compassionate, high-quality pediatric care while creating a positive experience for every patient and family.

Our front desk team is the heart of our practice. We are looking for someone who shares our values of:

• ❤️ Compassion 
• Empathy
• Excellence
• ⭐ Accessibility 

What You'll Do

As our Pediatric Front Desk Specialist, you'll be the first smile our families see and the first voice they hear.

Your responsibilities include:

• Welcome patients and families with warmth and professionalism 
• Answer a high-volume, multi-line phone system and assist callers courteously 
• Schedule, confirm, and reschedule appointments 
• Verify insurance eligibility and collect accurate demographic information 
• Register new patients and update electronic medical records (eCW experience is a plus) 
• Collect copays and balances while explaining office policies 
• Process referrals, forms, and incoming documents 
• Communicate effectively with providers and clinical staff to ensure smooth patient flow 
• Assist families with the patient portal and registration forms 
• Keep the reception area organized, welcoming, and child-friendly 
• Perform additional administrative tasks to support daily office operations 

We're Looking For Someone Who

• Has exceptional customer service skills 
• Enjoys working with children and families 
• Stays calm and organized in a busy environment 
• Can multitask while maintaining accuracy and attention to detail 
• Is dependable, positive, and a team player 
• Communicates professionally in person and over the phone 
• Takes initiative and enjoys solving problems 

Qualifications

• Pediatric office experience is a plus 
• Spanish-speaking preferred 
• Experience with electronic medical records (eCW preferred) 
• Comfortable using Microsoft Office and basic computer applications 
• Excellent verbal and written communication skills 
• High school diploma or equivalent required 

Why Join Summer Pediatrics?

At Summer Pediatrics, you're more than an employee—you become part of a team that truly cares about each other and the families we serve. We believe in teamwork, continuous learning, and creating a workplace where everyone feels valued.

Every phone call, every smile, and every interaction helps make a difference in a child's healthcare experience.

If you're passionate about delivering outstanding customer service and want to build a rewarding career in pediatrics, we'd love to hear from you!

Apply today and become part of the Summer Pediatrics family.