General Manager

Wingstop’s mission is to serve the world flavor. Wingstop is the destination when you crave fresh never faked wings, hand‑cut seasoned fries, and any of our famous sides. For people who demand flavor in everything they do, there's only Wingstop. We are looking for excellent full‑time General Manager candidates to join our management team. The primary role of the General Manager will be to work in tandem with the District Manager to oversee the daily operations of the store, provide exceptional customer service, and proactively manage the front‑ and back‑of‑house team. The ideal candidate is focused on excellent customer service and operational results, has demonstrated restaurant leadership experience, and has a passion for growing the business. We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law. Additional Information Restaurant experience is required Manager Food Handler Certification required Free Meals Excellent Opportunities for Advancement Key Skills & Abilities Guest service mentality; genuine desire to serve the guests Maintains a calm, tactful demeanor when dealing with difficult situations Ongoing learner; insatiable curiosity and interest in self‑improvement Ability to measure performance, subjectively and objectively Cultivate attractive culture within the restaurant Ability to handle numerous job duties essential to running a restaurant Competent in key areas of responsibility: labor management, store operations, customer care Superior leadership, organizational and time‑management skills Confident and professional demeanor; inspires trust, models best practices, cultivates morale and teamwork among team members Proactive problem‑solver and decision‑maker Must thoroughly understand the importance of good hygiene and food‑handling practices Flexible schedule required, including weekends and nights Strong work ethic Minimum of 2 years of previous food service, retail or restaurant supervisory experience Essential Duties & Responsibilities Responsible for recruiting, selecting, orienting, training, assigning, and scheduling team members in partnership with the District Manager Works with District Manager and Human Resources to manage performance, including coaching, counseling, and disciplining team members Communicates job expectations to staff; plans, monitors, and reviews employee performance; reviews compensation actions; enforces policies and procedures Communicates in a timely and effective manner with District Manager about operational and HR issues Performs regular restaurant inspections to ensure the team and restaurant meet standards Tracks inventory and ensures accurate record keeping Identifies and resolves issues with food preparation; helps the team handle customer service issues with grace, courtesy, and a goal of cultivating happy, returning customers Maintains a safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; ensures proper safety procedures, injury reporting, meetings, equipment maintenance, and compliance with health and legal regulations; maintains security systems Accomplishes company goals by taking ownership for new and different job responsibilities; explores opportunities to add value to job accomplishments #J-18808-Ljbffr Workstream