Onsite IT Service Desk Specialist - HIPAA‑Aware

Mb2-Dental-4

MB2 Dental Solutions, LLC in Carrollton, TX is seeking a dependable Service Desk Agent to provide first-level IT support for internal users. You will troubleshoot Tier 1 issues, log incidents, and coordinate with Tier 2 as needed in a fast-paced, HIPAA-compliant environment. The role requires strong communication, a customer-service mindset, and the ability to manage multiple tasks while adhering to SLAs. On-site schedule Mon–Fri, 8/9 to 5/6, with potential after-hours support. #J-18808-Ljbffr Mb2-Dental-4

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Vacancy posted 7 hours ago

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