Parts Counterperson

Parts CounterpersonWe are looking for a Parts Counterperson to help support our team and provide customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.About Us: Since 1923 the Coulter Automotive Group has been a family owned and operated business in the Valley. We are one of the most stable auto dealers in Arizona and are in the highest percentile in customer satisfaction scores. We believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results. We are always looking for talented and enthusiastic individuals to join our team!Benefits:401kMedical and dental insurancePaid vacationOpportunity to progress to higher levels of responsibility throughout the organization - promoting from within is part of our family philosophyResponsibilities:Oversee the parts sales process from start to finishCommunicate with staff and customers in a friendly and professional mannerConverse effectively/efficiently regarding customer parts statusRead and understand the parts catalog when looking up and speaking to specific partsAnswer phone calls, provide price quotes and other information to customersReview body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimateProvide high-level service to both internal and external customersPull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stockNotify parts manager of out-of-stock parts or shop materials that need immediate attentionLocate out-of-stock parts from outside source and submit an emergency order, if necessaryMake sure all internal requests for parts are billed on service repair orderReceive payment from retail customers or obtains credit authorizationQualifications:High School Diploma or equivalent and prior auto parts sales experience (preferred)Eager to improve in a dynamic work environmentStrong interpersonal and time management skillsAbility to read/interpret safety and maintenance documentsAbility to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volumeValid driver's license and clean driving recordWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.