Project Operation Supervisor

US | CA | South San Francisco | 336 Oyster Point Blvd Full time

J0109046

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Iron Mountain is seeking an onsite, operational Project Supervisor to join our Records Project team. In this pivotal leadership role, you will serve as the primary on-site lead directing material handling, safety protocols, and daily team workflows during high-volume records moves. You will work closely with federal partners and site teams to ensure perfect chain-of-custody compliance and seamless inventory handling. If you are a collaborative leader who takes pride in maintaining flawless sequence tracking while keeping safety a top priority, this role offers an exceptional opportunity to guide high-impact operations. What You’ll Do (Responsibilities) In this role, you will: Lead On-Site Operations: Direct daily material handling activities including pulling, staging, loading, unloading, and sorting of archival records. Maintain Chain-of-Custody: Supervise the 12-step verification process, conduct joint inspections with client representatives, sign pull lists, and verify trailer cable seals. Oversee High-Bay Sequence Control: Manage high-bay retrieval up to 15 feet, ensuring records are handled in exact chronological/numerical order and vertical shelf loads remain balanced. Enforce Safety Standards: Ensure OSHA compliance and crew safety for loads up to 50 lbs, coordinating mobile lifts, pallet jacks, and forklift operators for secure transport. Act as Primary Client Liaison: Communicate daily with the client’s Shipping Coordinator to resolve workload variances, address missing or damaged files, and adjust team priorities. What You’ll Bring (Skills & Qualifications) The ideal candidate will have: Proven supervisory experience in large-scale records management, logistics, warehousing, or relocation programs. Strong knowledge of chain-of-custody tracking, inventory audit checks, and high-bay sequence control. Demonstrated leadership, sound judgment, and independent decision-making capabilities in fast-paced operational environments. US citizenship required due to federal security rules. Must be willing and able to undergo fingerprinting and pass a federal background check. What We Offer (Benefits) Salary:$85,500 Scheduled: Monday - Friday Hours: 7:00am to 3:30pm Competitive Compensation aligned with your experience. Full Health and Dental Benefits starting on the first day of employment. Unlimited Paid Time Off (PTO): We believe in supporting work-life balance and offer unlimited PTO for you to rest and recharge. Financial Wellness: 401(k) with Company Match and an Employee Stock Purchase Program. Professional Growth: Opportunities for continuous learning and professional growth, including Tuition Reimbursement. Note: After an offer is accepted, all selected applicants must successfully complete a background check and drug screening. Ready to lead a key project? Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate. Category: Outsourced Services Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to View email address on click.appcast.io. See the Supplement to learn more about Equal Employment Opportunity. Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE Requisition: J0109046 #J-18808-Ljbffr Iron Mountain