Banquet Captain

About the Property Embark on a fulfilling career at the Texas A&M Hotel and Conference Center in College Station, Texas, proudly managed by Pyramid Global Hospitality, where the spirit of Aggieland meets unparalleled Howdy Hospitality. With 250 guest rooms, 23 flexible meeting rooms, and 35,000 sq ft of meeting space, our property hosts a variety of guests and events. Join today to enjoy a career focused on being the difference and creating memorable experiences for our guests and associates! Benefits 401k with a company match and immediate vesting after 90 days of service Access to multiple free wellness platforms such as SupportLinc and Ramsey SmartDollar for you and all members of your household Extensive training programs for hospitality and non-hospitality skillsets Pet insurance discounts Discounts at hundreds of properties nationwide in the Pyramid Global portfolio Medical, dental, vision, and other supplemental benefits like identity theft, legal assistance, and life insurance Tuition/education reimbursement eligibility after 12 months of service Job Description The Banquet Captain will supervise the banquet service team in preparing for and executing banquet functions at the Texas A&M Hotel and Conference Center. Culture & Character Positivity – we wake up daily and choose to bring a positive perspective, find the good in all things, and create an environment others want to be part of. Respect – we embrace and appreciate others and show consideration for their desires, interests, privacy, physical space, belongings, differences, philosophies, abilities, beliefs, and personalities. Integrity – we consistently demonstrate and live by sound moral and ethical principles, not because someone is watching but because it is the right thing to do. Dedication – we are unyielding in our commitment to walking our path and dedication to being the difference in everything we do. Excellence – we always strive to make today a little better than yesterday. Compensation & Benefits $18 - $20/hr. plus percentage of gratuities Paid biweekly (every two weeks) Extensive health benefits, paid time off, retirement, tuition reimbursement, and employee discounts at hundreds of U.S. and international properties. Schedule Full-time: 30-40 hours per week depending on level of business forecasted Days of week/weekend scheduled will vary depending on level of business forecasted. Shift options: Start times vary based on forecasted events. All candidates must be available and are expected to work game days, ring ceremonies, graduation, holidays, and other high‑occupancy times due to special events. Essential Functions Supervise and participate in the setup, preparation, service, and tear down of banquet functions. Provide training to staff. Ensure functions start on time with all client needs met and respond to guest requests quickly. Ensure all safety procedures are followed. Conduct pre‑event meetings. Interact with guests, event coordinators, property conference managers, and other departments to successfully execute events. Evaluate and provide corrective action to team members. Fill out necessary paperwork for functions (order stewarding, chaffing dishes, tables and miscellaneous products). Assist in conducting pre‑shift and huddle meetings informing staff of all necessary information about the event they are working. Ensure high grooming and hygiene standards are met by all banquet staff. Assist the banquet manager in establishing maintenance, repair, and cleaning schedules for all banquet equipment. Go above and beyond to give guests the best experience possible. Close all banquet checks at the end of the function. Help manage department service standards, POS station, schedules and labor/beverage costs. Attend necessary meetings involving events such as BEO meetings. Help maintain/update BEOS/function sheets. Check banquet rooms, service, and kitchen areas for cleanliness and proper set up. What are we looking for? High school diploma or equivalent. Five years of banquet or catering experience; two years in a leadership role preferred. Excellent customer service skills. Exceptional knowledge and understanding of various banquet and food service techniques and standards; banquet bartending knowledge preferred. Must be able to read and speak English. Organized and efficient. Basic computer skills. Compensation $18.00 – $20.00 per hour. Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications, and specific office location. This may differ in other locations due to cost of labor considerations. #J-18808-Ljbffr Pyramid Global Hospitality