Property Maintenance Technician Trainer (Multifamily) - Las Vegas, NV

Job Description

Job Description

Property Maintenance Technician Trainer (Multifamily) Las Vegas, NV

Travel: approximately 30% (California and Texas)

Role Overview

This position is ideal for a seasoned Maintenance Technician who is ready to transition from daily repair work into a leadership and training role. The Technical Maintenance Trainer supports both corporate learning initiatives and hands-on field development. The role blends structured curriculum design with on-site technical coaching across multiple regions.

The trainer will deliver classroom instruction, virtual training, and side-by-side technical sessions at apartment communities. This includes HVAC, plumbing, electrical, appliance repair, and make-ready processes. The trainer will also create clear Standard Operating Procedures, mentor senior technicians, and support certification preparation for EPA Universal and CAMT.

This is a high-impact role that strengthens service quality, improves response times, and builds confident, skilled maintenance teams.

Key Responsibilities

Training and Instruction

• Teach hands-on HVAC, plumbing, electrical, and appliance repair skills in alignment with industry standards and safety requirements.
• Lead classroom, virtual, and on-site technical training sessions to improve diagnostic accuracy and repair efficiency.
• Deliver instruction in both English and Spanish to ensure full team alignment.

Curriculum and SOP Development

• Translate complex technical manuals into clear Standard Operating Procedures and quick-reference checklists for make-ready and routine service requests.
• Develop training materials, learning modules, and skill-building exercises that support technician growth.

Certification Support

• Prepare technicians for industry credentials and serve as an internal proctor for EPA Universal and CAMT certifications.
• Track certification progress, renewal timelines, and compliance requirements.

Performance Coaching

• Identify skill gaps across regional properties and provide targeted remediation to improve service response times and make-ready efficiency.
• Mentor senior maintenance supervisors and lead technicians through a train-the-trainer model.

Operational Alignment

• Conduct needs assessments, set training goals, and establish success metrics.
• Maintain strong working relationships with regional leaders and property teams.
• Stay current on industry standards, regulatory requirements, and emerging maintenance technologies.
• Complete administrative tasks related to learning and development.

Required Qualifications

• Five or more years of expert-level experience diagnosing and repairing 410A and R22 HVAC systems, electrical panels, and common appliances.
• Ability to train others in HVAC, electrical, plumbing, and general maintenance operations.
• EPA Type II or Universal certification.
• High school diploma or equivalent.

Preferred Experience

• Prior experience mentoring field crews or delivering adult trade instruction.
• Industry certifications such as CAMT, CPO, or trade school credentials in HVAC or electrical.
• Experience with property management platforms such as Entrata or Entrata Facilities App.
• Associate degree or trade certification in a relevant field.

Competencies

• Self-motivated and energetic.
• Highly organized and detail oriented.
• Strong communication and interpersonal skills.
• Ability to train in classroom, virtual, and 1:1 settings.
• Ability to prioritize multiple tasks and work independently.
• Professional presence and strong customer service orientation.
• Bilingual in English and Spanish.

Maintenance and Professional Skills

• Ability to make appropriate recommendations within scope of responsibility.
• Knowledge of instructional design principles is a plus.
• Ability to motivate and engage learners at varying skill levels.
• Experience coordinating certification testing and tracking compliance.

Physical Requirements

• Ability to stand for extended periods during training sessions.
• Ability to walk properties, climb stairs, and navigate uneven terrain.
• Ability to lift up to 50lbs occasionally.
• Ability to use standard office equipment and present materials in person and virtually.
• Ability to maintain focus and adjust vision for computer work and technical demonstrations.

Work Environment

• Combination of home office, corporate office, and on-site apartment community locations.
• Moderate noise levels in office and field environments.
• Exposure to outdoor weather conditions during property visits.

Travel Requirements

• Approximately 30% travel to California and Texas.
• Valid driver's license, reliable transportation, and proof of insurance required.
• Overnight travel may be required for training and business needs.