Retail Contracts Manager

About Trademark Property Company

Trademark Property Company, based in Fort Worth, Texas, is a full-service real estate firm specializing in the development, investment, and management of mixed-use, retail, multifamily, and office properties.

We aren't just about square footage or leasing rates. We are in the business of placemaking and turning ordinary spaces into community hubs-places where people want to be, connect, and experience something special. Our business is focused on adding value to assets, but our passion is adding value to communities.


We don't just manage properties; we curate experiences. If you want a career that is as dynamic and vibrant as the places we create, you're looking in the right place.


We aim for our culture to truly reflect our purpose and guiding principles. Our Purpose is to be extraordinary stewards, enhance communities and enrich lives. Our guiding principles:

• Have Vision
• Engage People
• Make a Difference
• Create Value
• Build Partnerships

Do you like what you're reading? Nice, but enough about us, let's talk about you. Are You...

• Passionate: You thrive on creating value for everyone involved, from the stakeholders to the Sunday afternoon shoppers.
• A Partner: You cultivate relationships based on integrity and respect because you know we succeed together.
• Growth-Minded: You see challenges as opportunities to evolve and failure as data for improvement.

The Opportunity

We are seeking a Retail Contracts Manager to lead the management of retail contracts and associated operational processes across our mixed-use assets. This role is a vital connection point within our organization, serving as a key liaison across Legal, Property Management, Retail, and Residential ("Living") teams to drive contract compliance, mitigate operational risk, and enable integrated service delivery. If you are a process-minded professional who loves creating scalability, ensuring absolute alignment with lease obligations, and contributing to vibrant community hubs, this role offers an incredible platform for your professional impact and growth.

• Work Model: Full-time, in-person
• Reports To: General Manager

What You'll Do

1. Contract Services & Procurement Lifecycle

• Lifecycle Administration: Oversee the full lifecycle of retail-related contracts, including drafting coordination, review facilitation, execution readiness, and ongoing administration.
• Strategic Alignment: Ensure all operational contracts align perfectly with Property Management Agreements (PMAs), explicit lease obligations, and established company standards.
• RFP & Bidding Oversight: Coordinate the RFP and bidding process for retail service contracts, ensuring rigorous documentation, tight scope definitions, and proper vendor selection alignment.
• Performance Monitoring: Monitor vendor contract performance, checking service delivery benchmarks, billing accuracy, and compliance with agreed terms, proactively escalating discrepancies as needed.

2. Legal Liaising & Litigation Tracking

• Legal Liaison: Serve as the direct operational liaison between Management Services and Legal to ensure strict contract alignment, accurate documentation, and proactive risk awareness.
• Dispute Resolution: Track contract-related disputes, vendor claims, and operational escalations, ensuring timely communication updates and close coordination with Legal stakeholders.
• Audit Readiness: Maintain highly organized, transparent records of contract amendments, legal correspondence, and litigation-related materials to support internal audits.

3. Risk Management & Commercial Protection

• Risk Identification: Proactively identify contractual and operational risks related to retail tenants, third-party vendors, and specialized service agreements, escalating issues appropriately.
• Brand Protection: Verify that all agreements include robust legal protections-such as comprehensive insurance parameters, indemnification clauses, and strict service levels-consistent with company standards.
• Cross-Functional Mitigation: Partner with property teams to aggressively mitigate risk exposure regarding vendor performance failures, unmet tenant obligations, and execution gaps.

4. Lease Administration & Multi-Asset Support

• Provision Interpretation: Support the interpretation and field administration of key retail lease provisions, including tenant operational obligations, use clauses, and compliance requirements.
• Operational Adherence: Ensure retail tenants and service providers completely adhere to lease terms, house rules, and everyday property operational standards.
• Living x Retail Connectivity: Act as a key connector between Living (Residential) and Retail teams in mixed-use environments to align shared contracts, shared vendors, and joint operational delivery, maximizing the experience for both tenants and residents.

5. Retail Center of Excellence

• Standardization & Workflows: Contribute to the development, design, and standardization of retail contract processes, master templates, and governance best practices to enhance scalability.
• Knowledge Sharing: Support internal training and knowledge-sharing initiatives to elevate contractual and compliance capability across HRBP, operations, and property management teams.

Requirements

What You Bring to the Table

Education & Experience

• Background: Bachelor's degree in Business Administration, Real Estate, Law, or a highly related field preferred, combined with 3-5+ years of progressive experience managing commercial contracts, corporate procurement, or retail lease compliance.
• Mixed-Use Expertise: Direct experience navigating commercial real estate frameworks, vendor contracts, or integrated retail/residential property operations is a significant plus.

Core Professional Skills

• Organization & Detail: Exceptional attention to detail with the structural mindset needed to maintain meticulous legal and financial records.
• Cross-Functional Communication: Outstanding interpersonal skills; comfortable translating technical contractual clauses into clear operational direction for property teams, tenants, and external vendors.
• Problem Solving & Critical Thinking: A highly analytical mindset with a natural ability to spot operational risk, identify process gaps, and implement scalable workflow improvements.

Leadership & Interpersonal Style

• Collaborative Connector: You view property management as a team sport, excelling at breaking down department silos to build cohesive partnerships between Legal and field operations.
• Proactive Owner: A "take charge" attitude with a high sense of urgency and a commitment to maintaining a positive, solution-oriented team culture.

Oh, You Want the Perks?

We offer a competitive compensation and benefits package designed to support your health, financial security, and work-life balance.

• Medical, Dental, & Vision: Coverage through United Healthcare
• Disability & Life Insurance: Employer-paid short-term/long-term disability and life & AD&D insurance.
• Paid Leave: Up to 4 weeks of paid maternity leave and 2 weeks of paid paternity leave.
• 401k: With a company match of 50% on the first 5% of your contributions.
• Paid Time Off (PTO): 15 days of PTO are accrued from your first full pay period.
• Paid Holidays: You will receive 10 paid holidays per year, plus a paid birthday holiday and 2 paid volunteer days.
• Additional Company-Paid Benefits: Access to HealthJoy for telehealth and advocacy services, and Rocket Lawyer for legal services.

Does this sound like a place you'd want to work? If so, we invite you to apply!