Case Manager

Case ManagerAt Morgan & Morgan, the work we do matters. For millions of Americans, we're their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.ResponsibilitiesDaily interaction with existing and potential clients, via telephone and in person.Order medical records from providers and communicate with clients and providers during the course of treatment.Obtain documents necessary to support injury and/or liability positionsInteract with insurance carriers and healthcare providers to secure records and account balancesNegotiate case settlements with insurance carriers and negotiate a deduction of outstanding medical balances with providersWork directly with multiple coworkers involved in the management and support of case filesMaintain organized case files.Prepare comprehensive demands and assemble support for submission to carriersInteract with attorneys and present case synopsis when requiredManage case files from intake to closing under the direction of an attorneyPerforms other related duties as assigned to meet the needs of the business.QualificationBachelor's degree (preferred)Prior experience as a Personal Injury Case Manager preferred.At least 2 years of working in a legal position or insurance adjuster experience preferred.Negotiating skills.Ability to be a team player and follow procedures.Proactive interaction with clients, insurance companies and medical providers.Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.Highly organized with the ability to juggle multiple deadlines in a fast-paced environmentStrong writing and communication skills along with attention to detailExtensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm.This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We've found that being in the office helps new team members get up to speed quickly and feel more connected.BenefitsMorgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.Equal Opportunity StatementMorgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.