FRONT DESK RECEPTIONIST

Job Description

About us \n
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Cooper University Health Care is an integrated healthcare delivery system serving residents and visitors throughout Cape May County. The system includes Cooper University Hospital Cape Regional; three urgent care facilities; nearly 30 primary care and specialty care offices in multiple locations throughout Cape May County; The Cancer Center at Cooper University Hospital Cape Regional; the Claire C. Brodesser Surgery Center; AMI at Cooper, Miracles Fitness and numerous freestanding outpatient facilities providing wound care, lab, and physical therapy services. We have a commitment to our employees by providing competitive rates and compensation programs. Cooper offers full and part time employees a comprehensive employee benefits program, including health, dental, vision, life, disability, retirement, on-site Early Education Center (employee discount), attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.

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• Greets visitors and assists them during check-in, intake and checkout
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• Provides outstanding customer service
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• Schedules appointments and records information in Practice Management System ( Electronic Scheduling System) 
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• Answers to telephone calls and routes appropriately
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• Verifies insurance eligibility, ensures requirements are met and explains to patients as needed
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• Collects co-pays
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• Previous data entry or typing experience and knowledge of basic office equipment, required
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• EPIC Computer experience, preferred
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• One year of experience in customer service or reception, health care environment, preferred
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• High School graduate or equivalent
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