Sr. Content Strategist

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving. Main Responsibilities Drive clear, consistent, and user‑centered content across the grocery app and website, supporting the full end‑to‑end customer journey. Partner closely with product, design, engineering, marketing, and data teams across the US and India to deliver high‑quality content at speed. Contribute to scalable messaging strategies that enable personalization and conversational experiences while maintaining brand voice and usability standards. Write, edit, and optimize UX copy across key journeys (discovery, search, product detail, cart, checkout, and post‑purchase). Deliver high‑quality UI copy with fast turnaround times, balancing speed with clarity and consistency. Develop and maintain content guidelines, voice and tone standards, and reusable content patterns. Collaborate cross‑functionally to align content with product requirements, user needs, and business goals. Create and manage marketing communications, including push notifications, in‑app messaging, and lifecycle campaigns. Build scalable messaging frameworks to support personalization initiatives and dynamic content delivery. Contribute to conversational interfaces (e.g., chat, virtual assistants) with structured, task‑oriented dialogue design. Ensure consistency and quality across platforms, features, and distributed teams. Qualifications 3–6 years of experience in UX writing, content design, or content strategy. Strong portfolio demonstrating end‑to‑end product content and UI copy. Proven ability to work in fast‑paced environments with quick turnaround requirements. Experience collaborating with cross‑functional teams (product, design, engineering). Strong understanding of UX principles and ability to simplify complex concepts. Excellent written and verbal communication skills. Preferred Qualifications Experience in eCommerce, grocery, or retail domains. Familiarity with personalization strategies, A/B testing, and data‑informed content decisions. Experience writing for conversational interfaces or AI‑driven experiences. Background in marketing or lifecycle communications. Experience working with global teams across multiple time zones. Success Metrics Improved conversion rates and task completion across key user journeys. Increased engagement and effectiveness of push and lifecycle communications. Speed and quality of UI copy delivery meeting product timelines. Adoption and scalability of messaging frameworks for personalization and conversational use cases. Consistent voice and tone across all touchpoints and high stakeholder satisfaction. Benefits Competitive wages paid weekly. Access to up to 50% of your earned wages before payday, via our partnership with Stream. Associate discounts. Health and financial well‑being benefits for eligible associates (Medical, Dental, 401(k) and more). Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits. Leaders invested in your training, career growth and development. An inclusive work environment with talented colleagues who reflect the communities we serve. Our Values – Click below to view video: ACI Values A copy of the full job description can be made available to you. #J-18808-Ljbffr