ERP Business Analyst

ERP Business Analyst

Position Description
Help Modernize ERP Solutions for Public Sector Clients

Are you an experienced Business Analyst who enjoys translating business needs into effective technology solutions? Do you thrive at the intersection of business processes, functional requirements, and technology?

CGI is seeking an ERP Business Analyst to join our team supporting ERP application upgrades, enhancements, and modernization initiatives for public sector clients.

In this role, you will work closely with client stakeholders, finance, budget, and human resources teams, as well as technical resources, to understand business needs, analyze existing processes, define functional requirements, configure application functionality, and support testing and implementation activities.

This is an excellent opportunity to contribute to meaningful public sector transformation initiatives while expanding your ERP functional and consulting expertise.

Location and Work Model
This full-time career opportunity is based in Los Angeles, CA, with work performed at the client site. CGI's hybrid work model generally includes working onsite 2–3 days per week. For this project, onsite expectations may vary based on project and client needs, with approximately 25–50% onsite presence or as directed by the Project Manager. Currently, team members located in the Los Angeles area are onsite for approximately one full week per month.
Candidates located elsewhere within the Mountain or Western regions may also be considered. Candidates outside the Los Angeles area should be prepared to travel a minimum of three times per year, with travel frequency subject to change based on project and business needs.

A Typical Day
As an ERP Business Analyst, you may:
• Meet with business stakeholders and subject matter experts to understand operational needs and priorities.
• Analyze current-state business processes and identify opportunities for improvement.
• Gather, document, and validate business and functional requirements.
• Configure and validate application functionality based on approved requirements.
• Develop functional specifications and supporting documentation.
• Support system, integration, regression, and User Acceptance Testing (UAT).
• Investigate functional issues and support production problem resolution.
• Collaborate with business users, developers, technical teams, and project leadership.
• Participate in project meetings, workshops, status discussions, and solution reviews.

How we’re transforming Government

We use technical expertise and secure solutions to help government reinvent the ways of working to improve citizen services and increase efficiency. Our work helps civil entities provide services transparently and with fewer resources.

CGI Advantage is an industry-leading ERP platform, merging cutting-edge technology with purpose-built solutions tailored for government operations. With over 46 years of expertise in the public sector, this secure, intuitive platform is continually evolving, supported by a vibrant client community and CGI’s global network of industry-leading professionals.

Your future duties and responsibilities

How you'll make an impact

• Partner with client stakeholders to understand business objectives, operational challenges, and functional requirements.

• Analyze existing business processes, applications, and legacy information to identify gaps and opportunities for improvement.

• Translate business needs into clear, actionable functional requirements and specifications for technical and product teams.

• Facilitate requirements-gathering sessions, workshops, and stakeholder discussions.

• Document current-state and future-state business processes and help develop functional and solution design documentation.

• Configure application functionality to support approved business requirements.

• Validate system configuration and functionality against documented requirements.

• Perform functional and system testing and support clients through UAT.

• Analyze defects and production issues and collaborate with technical teams to determine appropriate resolutions.

• Support the integration of business processes and application functionality with related systems.

• Prioritize requirements and initiatives based on business needs, project objectives, and implementation priorities.

• Communicate effectively with business stakeholders, end users, developers, technical resources, and project leadership.

• Maintain strong attention to detail while understanding broader business and project objectives.

Required qualifications to be successful in this role

What you'll bring

• Bachelor's degree in Business, Information Technology, Computer Information Systems, or a related discipline, or an equivalent combination of education and relevant experience.

• 3+ years of experience as a Business Analyst, Functional Analyst, ERP Analyst, or in a similar functional role.

• Experience working with an ERP application or comparable enterprise business system is preferred, including exposure to business process analysis, requirements gathering, functional configuration, testing, or implementation support. Candidates with strong Business Analyst or Functional Analyst experience in complex enterprise application environments will also be considered.

• Experience gathering, analyzing, documenting, and validating business and functional requirements.

• Experience facilitating requirements workshops and working sessions with business stakeholders and subject matter experts.

• Experience developing functional specifications, process documentation, reports, and presentations.

• Experience supporting system testing and UAT, including requirements validation and defect resolution.

• Strong analytical and problem-solving skills with the ability to translate business needs into practical system solutions.

• Ability to collaborate effectively across business and technical teams.

• Strong written and verbal communication skills.

• Knowledge of Agile methodologies and experience working within an Agile or iterative delivery environment.

Desired Qualifications
• Experience supporting government or public sector clients.

• Hands-on experience with an ERP application, particularly in a functional Business Analyst or Functional Analyst capacity.

• Experience with ERP or enterprise application functionality supporting areas such as finance, budgeting, human resources, procurement, or other enterprise administrative functions.

• Experience supporting ERP or enterprise application upgrades, implementations, enhancements, or modernization initiatives.

• Experience with data analysis and visualization to identify trends, support decision-making, and communicate business insights.

• Experience working with integrated enterprise applications and understanding dependencies between business processes and technology systems.

Other Information:
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $69,200.00 $121,100.00.
CGI's benefits are offered to eligible professionals on their first day of employment to include:
. Competitive compensation
. Comprehensive insurance options
. Matching contributions through the 401(k) plan and the share purchase plan
. Paid time off for vacation, holidays, and sick time
. Paid parental leave
.Learning opportunities and tuition assistance
. Wellness and Well-being programs

#LI-RS2

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at View email address on clients.njoyn.com . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.