DevOps Engineer

DevOps Engineer – Washington, DC

Creative Information Technology Inc (CITI) is an esteemed IT enterprise renowned for its exceptional customer service and innovation. We serve both government and commercial sectors, offering a range of solutions such as Healthcare IT, Human Services, Identity Credentialing, Cloud Computing, and Big Data Analytics. With clients in the US and abroad, we hold key contract vehicles including GSA IT Schedule 70, NIH CIO-SP3, GSA Alliant, and DHS-Eagle II. Join us in driving growth and seizing new business opportunities.

Role and Responsibilities: The DevOps Engineer (specifically Organization Change Management (OCM) Specialist) is responsible for leading change management activities supporting the Business and Technology Modernization program. This role will develop and execute change strategies to ensure successful adoption of Agile practices, mindsets, and behaviours across the organization. The OCM Specialist shall work closely with the Agile Program Manager, Agile Coaches, leadership, and impacted teams to assess change readiness, identify resistance, engage stakeholders, and implement communication and training strategies that drive sustainable organizational change. The OCM Specialist brings proven OCM methodologies and has experience in technology or Agile transformations.

Minimum Qualification: At least five (5) years of experience in organizational change management, preferably supporting technology transformations or Agile/digital transformations. Change management certification (e.g., Prosci Change Management Practitioner, CCMP, or similar) strongly preferred. Understanding of Agile principles, values, and frameworks (Scrum, SAFe, Kanban) and the cultural shifts required for successful adoption strongly preferred. Experience conducting change impact assessments, stakeholder analyses, and readiness assessments. Demonstrated ability to develop and execute change management plans including strategy, stakeholder engagement, communications, training, and resistance management. Excellent communication and influencing skills with ability to craft compelling messages and materials for diverse audiences. Strong stakeholder management skills with ability to build relationships and credibility at all organizational levels. Government or highly regulated industry experience preferred. Bachelor's degree in communications, Organizational Psychology, Business Administration / Management, Information Systems, Sociology, or a related field (or equivalent experience). At least 4 years of experience in DevOps Engineering. At least 2 years of experience with Cloud Native technologies (Amazon Web Services, Microsoft Azure, Google Cloud Platform). At least 2 years of Unix or Linux system administration experience.

Preferred Qualification: Familiarity with Atlassian Jira and Confluence. Federal government experience is preferred.