Field Service Supervisor

The Field Service Supervisor leads field service teams responsible for installing, testing, commissioning, and maintaining critical AC and DC power systems. This role oversees daily field operations to ensure projects are completed safely, on schedule, and in accordance with company quality standards and customer expectations. KEY RESPONSIBILITIES: Team Leadership & Supervision: Supervise and mentor field technicians and installers performing AC and DC critical power installations; provide technical guidance, training, and support to team members working with power plants, transformers, UPS systems, battery systems, and backup generators; promote a culture of safety, accountability, and operational excellence; monitor crew performance; and coordinate external partners, subcontractors, and service vendors. Installation & Technical Oversight: Interpret electrical schematics, blueprints, wiring diagrams, and manufacturer specifications to guide installation activities; oversee the installation, commissioning, and testing of critical power systems and supporting electrical infrastructure; provide hands‑on technical support during complex installations or troubleshooting situations. Project Coordination: Plan and coordinate daily field activities, ensuring proper staffing, scheduling, and resource allocation; manage on‑site logistics including materials, equipment, and installation tools; collaborate with project managers, engineering teams, and customers to ensure successful project execution. Safety & Compliance: Enforce OSHA standards, electrical safety requirements, and company safety policies; conduct regular job‑site safety inspections and lead daily safety briefings; ensure all work complies with applicable electrical codes, including NEC standards. Quality Assurance & Troubleshooting: Inspect installed equipment and systems to ensure proper operation and compliance with quality standards; diagnose installation or operational issues and implement corrective actions; maintain detailed documentation related to installations, testing results, and service activities. BASIC QUALIFICATIONS: Minimum 5+ years of experience in electrical installation, with direct experience in AC/DC power systems and power distribution. Prior experience leading field crews, installation teams, or service technicians preferred. Strong knowledge of AC and DC power systems, including UPS systems, rectifiers, battery systems, generators, and power distribution equipment. Ability to read and interpret electrical schematics, technical drawings, and installation documentation. Familiarity with National Electrical Code (NEC) and electrical safety standards. Experience using electrical testing equipment and diagnostic tools. Proficient in using computer‑based management and administrative tools, including Microsoft Office, Salesforce (SFDC), and Workfront. DESIRED CHARACTERISTICS: Strong leadership and team development capabilities. Excellent problem‑solving and troubleshooting skills. Effective communication skills with both technical teams and customers. Ability to manage multiple priorities in a fast‑paced field environment. PHYSICAL REQUIREMENTS: Ability to lift up to 40 lbs regularly; operate motorized lift equipment to maneuver batteries weighing 80–750 lbs; frequently push or pull cables weighing up to 60 lbs; frequently climb ladders up to 8 feet and work on ladders for extended periods; stand for extended periods during installation activities; frequently reach, bend, twist, crouch, and squat; work in varying environments with moderate noise levels and temperature fluctuations. ELIGIBILITY REQUIREMENTS: Legal authorization to work in the United States; no visa sponsorship will be provided for this opening. #J-18808-Ljbffr