Dispatcher, Parts USA

Parts Front Counter Person

At Velocity Vehicle Group (VVG), we represent a premium commercial brand in medium to heavy truck dealerships. We provide a full-service experience, from exceptional sales teams to highly skilled technicians and readily available parts. Our mission is to be the ultimate one-stop shop for truckers, owner operators, fleets, and companies. Combined with our Leasing and Rental business and financial services division, VVG stands as the premier truck dealership.

Velocity Vehicle Group is a dynamic and rapidly expanding organization, and we're on the lookout for individuals who relish daily challenges and are passionate about delivering top-notch customer service, both within the company and to our valued clients. When you join VVG, you'll experience an extraordinary work environment, complete with competitive compensation and a comprehensive benefits package, including 401K with matching, as well as Medical, Dental, and Vision coverage. Become a part of our team and immerse yourself in a company that fosters a Great Place to Work culture!

Velocity Vehicle Group (VVG) is looking for a Parts Front Counter Person to join our team for following hours:

Hours of operations: Mon.-Fri. 7:00 am-3:30 pm

What You'll Do:

The Parts Dispatcher is responsible for scheduling and managing our Delivery Drivers routes and timeliness of deliveries. The Dispatcher will be assigned various duties in the Parts Department to assist in the effective operation and work management of the department.

Job Duties

• Ensures all deliveries are made to our customers in a timely manner
• Ensures all parts orders are pulled correctly and match what is invoiced
• Supervises all dedicated Parts Pullers to ensure orders are picked correctly and pullers are working efficiently
• Logs all orders into the VVG Computer Delivery System
• Routes all drivers to correct geographical areas to ensure speed of deliveries. In depth knowledge of the streets around the entire Las Vegas Valley and Henderson a must
• Maintains the hourly schedule of drivers to ensure we have staff here when needed
• Works with Dilligent Delivery when there are driver issues and/or new or replacements drivers needed
• Communicates directly with all Phone Room guys and Countermen to coordinate pickups that are needed for Service Dept. and outside customers
• Responsible for clearing Counterman Special Order shelves on a weekly basis
• Handles Daily Cycle Counts first thing in morning for Manager; prints location Count Sheets, does counts, brings back to Manager for posting

Compensation:

• $22-$26/hour (depending on experience and qualifications)
• Full-time position

Benefits Velocity Vehicle Group Offers:

• Fantastic Culture
• 401k + match
• Health, Dental & Vision Insurance + HSA & FSA
• Employer paid Life Insurance
• Paid Vacation Days
• Sick Leave
• Company perks such as employee discounts, company events and training programs
• Excellent Training and Career Advancement Opportunities

Velocity Vehicle Group is an equal opportunity employer. Velocity Vehicle Group prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.