Shift Leader
Carroll Independent Fuel Co.
Job Summary: The Shift Leader (SL) is responsible for supporting the Store Manager in the day-to-day store operations. The SL is a key partner in meeting performance and profit goals. In partnership with the Store Manager, the SL is responsible for customer and employee satisfaction, brand standards and store profitability. The SL ensures exceptional customer experiences and supports our vision of being "Fast, Fresh & Friendly". Principal Duties and Responsibilities:
- Maintain and drive high standards and expectations around food quality, customer service, food safety and store cleanliness by empowering store employees.
- Supervise the day-to-day tasks of all store employees.
- Provide superior customer service to all customers: greeting, assisting, suggest selling and thanking each customer.
- Ensure a pleasant shopping experience for all customers, respond to customer complaints and inquires and lead by example.
- Ensure adherence to all Food Service Program procedures and standards, overseeing the successful daily operations and sanitation requirements of the program.
- Assist with the hiring, training and development of store employees.
- Motivate, encourage and challenge Customer Service Representatives.
- Lead by example to ensure all daily tasks are completed in the store. Appropriately delegate tasks to Customer Service Representatives and follow-up as necessary.
- Enforce established daily operating procedures to maintain a clean, adequately stocked, organized and well-kept store in order to provide a positive customer experience.
- Ensure all merchandise is stocked and displays are attractive, priced correctly and displayed in a safe manner.
- Complete daily paperwork and computer entry in a timely manner as established by management.
- Ensure the shift duty notebook is accurately maintained.
- Ensure execution of the safety, security and retail operations policies and procedures.
- Monitor competition in all areas of the company, including fuel and inside sales.
- Review and influence the profit and loss statement.
- Promote future growth by executing company strategies.
- Plan and prepare work schedules and coordinate daily assignments.
- Assume responsibility for special assignments and projects as needed.
- Provide support for the Store Manager/District Manager, as needed.
- High School Diploma or equivalent preferred
- Successful completion of store training
- Previous experience supervising others, preferred
- Must be at least 18 years old
- Computer literacy
- Strong food service experience preferred, ideally in a managerial role
- ServSafe certification preferred or successful completion of certification within 2 months of hire
- Strong focus on customer service and working with people
- Strong commitment to teamwork
- Strong leadership, team building and managerial skills
- Strong communication skills, with the ability to effectively communicate with employees, customers and vendors
- Strong analytical and organizational skills
- Ethical, honest, trustworthy, respectful, compassionate, supportive and patient
- Flexible and adaptable to change
- Ability to handle difficult situations professionally
- Ability to lift up to so lbs.
- Reliable transportation
- Ability to work all shifts, weekends and holidays as needed by the business, as well as work the site alone, as required.
- Retail environment with occasional exposure to unpleasant working conditions including dust, extreme temperatures and potential contact with petroleum and/or cleaning products.
- Spends the majority of the shift standing with frequent bending and lifting.
- In inclement weather conditions, employees may be expected to assist with efforts to maintain full store operations.
Vacancy posted 10 hours ago
Similar jobs that could be interesting for youBased on the Shift Leader in Upperco, MD vacancy
- McDonalds is seeking a Shift Running Manager in Hampstead, Maryland, to lead the restaurant team and ensure exceptional customer service and food quality. Responsibilities include overseeing daily operations, managing crew members, and ensuring compliance with health and...SuggestedShift work
$17 - $20 per hour
...Job Details Job Location: 032675 - BLT Cockeysville - Cockkeysville, MD 21030 Position Type: Shift Leader Salary Range: $17.00 - $20.00 Hourly Note: This description only documents the time that is allocated to management tasks. The remaining hours are allocated to deployed...SuggestedHourly payTemporary workShift workTaco Bell
Cockeysville, MD2 days ago$18 - $21 per hour
...Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride.As a Shift Lead for our team...SuggestedHourly payFull timeTemporary workLocal areaFlexible hoursShift workHunter Super Techs - TurnPoint
Cockeysville, MD4 days ago- ...committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success. The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great...SuggestedShift work
Dunkin
Westminster, MD3 days ago - ...but also with service that puts a smile on their faces and keeps them coming back for more. We are currently hiring for Shift Leaders who are motivated people with excellent interpersonal skills, and the ability to build a team that works well together, increase...SuggestedDaily paidCurrently hiringFlexible hoursShift work
Wendy's
Owings Mills, MD1 day ago $16 - $17.5 per hour
An independent restaurant franchise is seeking a Shift Manager to lead shifts and ensure customers have a fast, accurate, and friendly experience. Ideal candidates will have previous leadership experience in a similar environment and strong team-building skills. This full...Hourly payFull timeShift work- ...Shift Leader Position We are looking for an experienced customer focused and skilled shift leader, who will work along side of store directors to run daily operations effectively and with attention to detail. Shift leader candidates are required to demonstrate genuine...Flexible hoursShift workNight shiftWeekend workDay shift
- High's is seeking a Shift Leader in Manchester, Maryland, to support store operations and ensure exceptional customer experiences. This leadership role requires you to maintain high standards in food quality and service while leading a team. The ideal candidate has strong...Shift work
- A leading American Chinese restaurant chain seeks a Shift Leader in Westminster, Maryland. This role is pivotal in creating a welcoming atmosphere, managing store operations, and preparing food for guests. Ideal candidates should have some high school education and preferably...Flexible hoursShift work
- Summerwood Corporation is seeking a Shift Manager to assist with operational tasks within the restaurant. Key duties include driving customer service excellence, managing food safety, conducting audits, and supporting crew training. The role involves ensuring product quality...Shift work
- Taco Bell / KFC in Westminster, MD, is looking for a Shift Manager to support management with daily operations and customer service. This hourly position emphasizes excellence in service while managing food preparation and guest relations. The successful candidate will...Hourly payShift work
- Summerwood Corporation is looking for a dedicated Shift Manager for their Westminster location. This hourly position supports management in various tasks, ensuring excellence in customer service and maintaining company standards. The Shift Manager will oversee inventory...Hourly payShift work
- ...you possess these attributes and can commit to improving upon them, we would love to speak with you about joining our team! A Shift Leader is responsible for supporting the management team in the execution of running their assigned location. This includes, but is not...Temporary workLocal areaShift work
- A popular fast-food chain is seeking a Shift Manager to help oversee daily restaurant operations, ensuring excellent customer service and compliance with quality standards. Responsibilities include coaching crew members, managing cash procedures, and monitoring food safety...Shift work
$18 - $21 per hour
Panda Restaurant Group in Owings Mills, Maryland is looking for a Panda Shift Leader to create a vibrant environment for guests. Responsibilities include managing store operations, leading the team, and preparing food. Candidates should have some high school education...Hourly payFlexible hoursShift work- Taco Bell in Cockeysville, MD is hiring for the position of Shift Leader. In this hourly role, you will assist management with routine administrative and operational tasks, maintain company standards, and ensure high levels of customer satisfaction. This position offers...Hourly payPart timeShift work
- Potbelly Sandwich Works is looking for a Shift Leader in Cockeysville, Maryland. The ideal candidate must be friendly, customer-oriented, and capable of leading shifts in a fast-paced environment. Responsibilities include preparing quality products and managing team members...Shift work
- soar-restaurants-sonic in Westminster, MD, is seeking a Team/Crew Leader who will perform and supervise various operational duties to... ...assisting with employee training, managing cleaning tasks, and leading shift meetings. Candidates should demonstrate effective decision-...Shift workNight shift
- ...to take the next step in your restaurant management career, our Shift Manager position is the right place to do it. Working as a Shift... ...work; cope well under pressure and thrive on a challenge.A natural leader, you sincerely value customers and champion teamwork. You're all...Daily paidFlexible hoursShift work
Hunter Super Techs - TurnPoint
Hampstead, MD3 days ago - ...The ideal candidate should have an Associate’s degree or higher, a Maryland RN license, and 1-3 years of relevant experience. The position offers a full-time day shift with competitive compensation, including overtime and bonuses. #J-18808-Ljbffr Lifebridge Health, Inc.Full timeDay shift
- Join McDonald's as a Shift Running Manager and play a key role in leading our restaurant team to success! You will be responsible for overseeing daily operational activities during your shift, ensuring exceptional customer service, quality food preparation, and adherence...Flexible hoursShift work
- Hunter Super Techs - TurnPoint is seeking a Shift Manager for their Pizza Hut location in Hampstead, Maryland. This position offers the chance to develop management skills and enjoy a fun work environment. The ideal candidate will have at least one year of management experience...Daily paidFlexible hoursShift work
$16 - $17.5 per hour
Shift Manager McDonald’s Works for Me. You’ll have the opportunity to build a career with good benefits and opportunities for advancement, while working in a fast‑paced environment. Responsibilities Lead shifts every week, ensuring customers receive fast, accurate, friendly...Hourly payTemporary workFlexible hoursShift work- ...America’s best first job. Let’s talk. Make your move. Qualifications Previous McDonald’s or restaurant experience preferred. Running shifts. Cash handling. Operations of the restaurant. Outstanding attitude, willingness to learn and grow, capability to excel in a fast‑...Shift work
McDonald's
Cockeysville, MD2 days ago $16 - $17.5 per hour
2 days ago Be among the first 25 applicants Role Overview This Shift Manager position is for a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee has a license to use McDonald’s logos and food products but is a separate employer...Full timeTemporary workFlexible hoursShift workMcDonald's
Owings Mills, MD10 hours ago- ...Shift Supervisor Since its founding in 1937, Krispy Kreme's focus has remained the same - making fresh doughnuts using our founder's original recipe. The brand's iconic Hot Light lets consumers know when doughnuts are being made in the shop so they can stop in and enjoy...Hourly payWeekly payLocal areaShift work
$16 - $16.5 per hour
...Shift Supervisor (Westminster, MD) Salary Range $16.00 - $16.50 Hourly Level Entry Position Type FT or PT Job Shift Any Shift Hours... ...delivering our famous Roy Rogers experience. You'll be the go-to leader when the General Manager is away, ensuring the team is thriving,...Bi-weekly payHourly payFull timeFlexible hoursShift work- ...atmosphere. Ideal candidates have a high school diploma and prior leadership experience in casual dining. Responsibilities include managing shifts and addressing customer complaints. The position offers competitive pay, benefits, and opportunities for career growth. #J-18808-...Casual workFlexible hoursShift work
- ***This role is a Second Shift role, Mon-Fri, 3pm to 11pm*** JOB SUMMARY The Aseptic Manufacturing Supervisor is a hands‑on, shop floor-based leader responsible for executing sterile drug product manufacturing operations in a cGMP environment. This role actively works...Immediate startShift workAfternoon shift
- Join our team as an RN Night Shift Supervisor. Shift Details Full-time, Monday through Friday, 10:30 pm to 7:00 am Benefits Referral Bonuses Competitive Rates Wonderful Environment Great Benefit package Qualifications & Experience Requirements Previous experience...Full timeMonday to FridayShift workNight shiftAfternoon shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Shift Leader. Be the first to apply!
