Resident Care Director

Brookside Glen

Our number one priority is our Residents. We welcome you to join our team and find your place here as we have many opportunities for your career to grow.

Benefits:

Competitive salary
Paid-Time Off
Health Insurance, Dental Insurance, Vision Insurance
Variety of Supplemental Insurance
Career Growth Opportunities
Tuition Reimbursement

*Some benefits may only be eligible to full-time team members

Job Summary:

The Resident Care Director is a liaison between Residents, Resident families, and staff. The RCD duties also include problem-solving Resident concerns and coordinating care with Caregivers.

Minimum Eligibility Requirments:

Ability to communicate effectively with Residents, families, staff, vendors, and the general public
Must have compassion for and desire to work with the elderly and understand that for each resident the facility is considered the Resident's home
Must demonstrate the ability to work responsibly as a team member as well as an individual
Must be honest, ethical, fair, dependable, respect confidentiality and the rights and privacy of others
Must meet all health requirements
Must pass a criminal background check
Must be able to perform duties and responsibilities (essential job functions), with or without reasonable accommodation

Essential Functions:

Caregiver scheduling and resident assignments, working within the department allowances
Coordinate admissions with marketing and Administrator to be sure accommodations are as delivered and care is immediately implemented
Family/Resident admission interviews
Immediately bring prohibited conditions or at-risk Residents in need of higher level of care to the attention of the Administrator
Coordinate care planning within community policy
Arrange transportation as desired by the Resident
Arrange for resident special needs involving other departments, verifying follow through
Function as a liaison with families ensuring particular needs/requests/complaints are addressed
Inform the Executive Director, in writing and verbally, of all family or Resident complaints
Monitor staff performance, providing or arranging assistance as needed
read all communication notes regarding the community between the caregiver shifts
Coordinate staff training and in-service schedules with the Administrator
Supervise the medication room and orders, working with the supervising Medication Aides and Caregivers
Other duties assigned
Required to stay alert and attentive during scheduled work hours

Customer Service:

Responsible for ensuring that all employees are providing excellent customer service to internal and external customers
Perform job duties for Residents and with team members in a courteous and professional manner
Taking the initiative to ensure resident safety and satisfaction is a priority
Meet and greet visitors in a friendly, helpful manner
Communicate professionally and cooperate with the supervisor and all community personnel

Residents rights:

Ensure compliance and understanding of all regulations regarding residents' rights

Working conditions

Scheduled hours; possible overtime
subject to frequent interruptions
Is involved with residents, personnel, and visitors under all conditions and circumstances
Is subject to callback during emergency conditions

Physical/sensory requirements

Medium work: the ability to exert 10-35 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects
Must be able to move intermittently throughout the day
Must function independently and have flexibility, personal integrity, and the ability to work effectively with Residents and staff
Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and at times, hostile people within the community

Apply

Vacancy posted 2 days ago

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