Launch Program Manager

Job Description

Job Description

EverDriven is the nation's leading provider of alternative student transportation, partnering with school districts to serve students who need it most—including those experiencing homelessness, living with disabilities, or outside traditional bus routes. Our tech-enabled, human-led model helps remove barriers to learning through safe, reliable transportation.

Since 2006, we've helped organizations solve complex transportation challenges through strong partnerships, dependable service, and a people-first approach. Guided by integrity, ownership, and collaboration, we move with urgency, lead with data, and never settle. Our success is driven by people who bring curiosity, accountability, and a commitment to continuous growth.

Position Summary:

The Launch Program Manager is EverDriven's primary project manager and accountable for leading complex, high-visibility client onboardings. In this role, you will own the full launch lifecycle. From initial scoping and planning through supply readiness, launch execution, and stabilization, ensuring new markets and clients stand up successfully and transition smoothly to steady-state operations.
Beyond individual launches, the Launch Project Manager plays a key role in EverDriven's broader Stakeholder Onboarding initiative, a company-wide effort to standardize and scale how we bring new clients on board. You will contribute to playbook development, process implementation, and adoption efforts as this program moves from design through full operationalization.

Salary Range: $105K-$130K/year, based on experience + bonus potential
Location – Denver based

How You Will Make an Impact:

Launch Project Management & Onboarding Ownership
• Own end-to-end project management for complex, high-visibility client onboardings from initial scoping through formal handoff to steady-state operations
• Drive all launch gates: scope validation, SOW development, project planning, supply readiness, launch execution, and post-launch stabilization
• Evaluate incoming projects for scope and complexity; confirm project classification and ownership in coordination with Field Operations
• Build and maintain the Asana project plan and project charter for each launch, including task assignment, milestones, client-specific subtasks, and risk tracking
• Lead scope meetings, internal SOW alignment, kick-off calls with clients, and stand-up cadences across cross-functional stakeholders
• Oversight of driver recruitment tracking, SP validation, and vetting management; hold S&I accountable for recruiting and supply readiness reporting throughout the launch funnel
• Drive daily and weekly stakeholder updates, KPI monitoring for the first 30 days, incentive tracking, and the internal postmortem

Broader Initiative Implementation
• Provide interim leadership and operational support during market/area transitions or leadership gaps
• Deliver "hot spot" support by triaging struggling Areas, identifying root causes, and guiding the creation and execution of action plans
• Support and execute special operations projects aligned with organizational priorities
• Drive adoption of new workflows and process changes; track implementation outcomes and feed learnings back to the Business Process Improvement Team
• Provide oversight and reinforcement of rolled-out operational workflow changes to ensure consistency, adoption, and effectiveness

What You Will Bring to EverDriven:
• Bachelor's degree or equivalent business experience
• 5+ years of experience in logistic operations, or client services, with demonstrated success managing complex, multi-stakeholder projects
• 3 + years proven project management skills—you can own a project plan, drive accountability across functions, and keep a complicated launch on track
• Proven ability to build and grow client relationships at senior levels
• Strong analytical, strategic thinking, and decision-making capabilities
• Clear, direct communicator who can manage up, across, and with external clients without losing time
• Proficiency in project management tools (Asana preferred), Microsoft Office, and CRM/data platforms
• Must pass a background check and drug screening as a condition of employment
• Regular travel required

Benefits

• Medical, Dental, Vision insurance
• Virtual Doctor Visits with $0 Co-Pay
• Life Insurance (company paid)
• Short Term Disability Insurance (company paid)
• Long-Term Disability Insurance (company paid)
• Flexible Time Off (FTO)
• Paid Holidays
• Paid Time to Volunteer
• Flex Spending Account (FSA)
• 401K Plan (with an awesome employer match!)
• Employee Assistance Program
• Employee Discounts Program

#LI-Hybrid

Equal Opportunity Employer

EverDriven is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law. We are committed to maintaining a respectful, professional workplace where employees are evaluated and supported based on performance and potential.

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