Housekeeping Supervisor

Title: Housekeeping Supervisor Requisition ID#: 4462 Location: Terre Haute, IN 47803 Property: Terre Haute Casino Resort Pay Range Terre Haute Casino Resort features 1,000 slot machines; 35 table games including blackjack, craps, roulette, and poker tables; a 122-room luxury hotel with pool; and 5 restaurants and 6 bars. Company Benefits 401k Plan with company match Employee Stock Purchase Plan (15% discount) Health, Dental, & Vision Insurance Flexible Spending Account Health Savings Account Company Paid Short-Term and Long-Term Disability Plans Company Paid Basic-Term Life Insurance Paid Time Off Tuition Reimbursement ($5,200 per year for undergrad and graduate course work) A Variety of Team Member Discounts including: Ford Affiliate Program Verizon AT&T TicketsAtWork Skechers Sherwin Williams Meal Discounts Fun Team Member Events Company-Sponsored Volunteer Opportunities Team Member Recognition Program Advancement opportunities and the chance for further professional development are also available. Job Summary The Housekeeping Supervisor is responsible for all aspects related to hotel housekeeping and the laundry room. Supervises a team to ensure all daily activities are planned and executed so that we exceed guests’ expectations. Essential Duties And Responsibilities The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job with or without reasonable accommodations. This list of duties and responsibilities is not intended to be all-inclusive, but a general illustration. Coordinates all daily activities and plans for sufficient staffing to clean guest rooms and the laundry area Creates room assignments for guest room attendants Responsible for daily inspections of rooms Inspects hotel public areas daily for quality assurance Prepares the department’s weekly schedule in conjunction with weekly rooms forecast Regularly takes inventory of cleaning supplies and hotel amenities Informs leadership of needed supplies and assists with ordering Assist with interviews, hires and trains team members; schedules and motivates team members; plans, assigns and directs work; appraises performance; rewards team members; addresses complaints and resolves problems Performs various cleaning duties in instances of staff shortages Ensures completion of inspection sheets for all check outs Handles all inquiries regarding Lost and Found Respond to customer complaints and queries on a timely basis Ensure all rules are being followed properly Assist with enforcement of key issuance procedure established by the hotel Report room discrepancies to Front Desk Performs any other duties as assigned Required Skills And Abilities Ability to maintain high energy level in a fast paced environment and manage multiple tasks simultaneously Effective communication skills with the ability to communicate with both guests and co-workers Must have basic math skills Prior computer experience with Microsoft office programs and email Ability to create a positive and upbeat work environment Availability to work when needed, including weekends, holidays, and nights. This position is responsible for ensuring that all hotel rooms are cleaned and prepared for our guest’s experience at the property. Rooms are assigned and it is the responsibility of the team member to ensure that all cleaning and organizing of the rooms are completed as assigned, prior to guests entering their hotel rooms. Education And Experience High School Diploma or equivalent preferred. Previous housekeeping experience preferred. One year of previous supervisory experience required. Ability to interpret a variety of instructions in written, oral, diagram or schedule form. Certificates And Licenses Must be able to obtain and maintain appropriate applicable licensing. Physical Requirements & Working Conditions The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand; walk; use hands to finger reach, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may also be required to lift, push, and pull up to 50lbs independently and more than 50lbs with assistance. The noise level in the work environment can be moderate to loud at times. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. Work With Us Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision. Nearest Major Market Terre Haute #J-18808-Ljbffr