Administrative Assistant

About Company:

Join Druid City Infusion - part of the Vital Care Infusion Services network!

We're a rapidly growing home and alternate-site infusion therapy provider delivering compassionate, high-quality care for acute and chronic conditions right in patients' homes or local clinics.

We support infusion therapy programs across multiple states , including Colorado, Georgia, Alabama, Arkansas, Mississippi, New Mexico, South Carolina, Louisiana, Tennessee and beyond through the broader Vital Care network.

At Druid City Infusion, you'll help bring advanced therapies like IVIG, neurology, rheumatology, pulmonary care, and more to patients in communities that need them - with strong clinical support and opportunities for professional growth.

Make an impact where it matters most - grow your career with a team delivering care across the nation!

About the Role:

The Administrative Assistant in the Health Care and Social Assistance sector plays a crucial role in ensuring the smooth and efficient operation of the office environment. This position is responsible for managing a variety of administrative tasks that support healthcare professionals and organizational staff, enabling them to focus on delivering quality care and services. The role involves coordinating schedules, managing communications, and maintaining accurate records, which are essential for compliance and operational effectiveness. The Administrative Assistant acts as a key point of contact for internal teams and external stakeholders, facilitating seamless information flow and logistical arrangements. Ultimately, this position contributes significantly to the overall productivity and professionalism of the healthcare facility or organization.

Minimum Qualifications:

• High school diploma or equivalent required; Associate's degree or higher preferred.
• Proven experience in general administrative support, preferably within a healthcare or social assistance setting.
• Proficiency in calendar management and scheduling software.
• Experience handling multi-line phone systems and managing travel arrangements.
• Strong organizational skills with the ability to manage multiple tasks simultaneously and maintain attention to detail.

Preferred Qualifications:

• Familiarity with healthcare-specific software such as electronic health records (EHR) systems.
• Certification in office administration or related fields.
• Experience working in a fast-paced healthcare environment.
• Knowledge of HIPAA regulations and confidentiality requirements.
• Advanced proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.

Responsibilities:

• Manage and maintain complex calendars for multiple healthcare professionals and administrative staff, ensuring all appointments and meetings are scheduled efficiently.
• Coordinate travel arrangements including booking flights, accommodations, and transportation for staff attending conferences, training, or other work-related events.
• Handle multi-line phone systems to direct calls appropriately, take messages, and provide information to patients, vendors, and internal personnel.
• Organize and arrange meetings, prepare agendas, and distribute relevant materials to participants in a timely manner.
• Maintain accurate and confidential records management systems, including patient files, staff documentation, and compliance paperwork.
• Perform general clerical duties such as filing, photocopying, scanning, and data entry to support daily office operations.
• Serve as a liaison between healthcare providers, patients, and administrative teams to facilitate effective communication and problem resolution.

Skills:

The required skills such as general administrative abilities, calendar management, and travel arrangements are utilized daily to coordinate schedules and logistics that keep the healthcare office running smoothly. Multi-line phone system proficiency ensures effective communication with patients, staff, and external partners, which is critical in a healthcare setting. General clerical skills support the maintenance of organized records and documentation, which are essential for compliance and operational efficiency. Preferred skills like familiarity with EHR systems and knowledge of HIPAA regulations enhance the ability to manage sensitive information securely and accurately. Together, these skills enable the Administrative Assistant to provide comprehensive support that improves workflow and contributes to high-quality patient care.