ServiceNow ITSM Lead Developer (CAD Certified)Remote
Staffing the Universe
ServiceNow ITSM Lead Developer
We are seeking an experienced ServiceNow ITSM Lead Developer with strong hands-on expertise in ITSM modules and current ServiceNow certifications (including Certified Application Developer (CAD) and ITSM certification). The ideal candidate will support ongoing sprint development, production readiness, and post-deployment hypercare activities for enterprise ServiceNow implementations. This role requires strong communication skills, deep technical expertise, and the ability to work directly with stakeholders in a fast-paced Agile environment.
Required Skills & Experience:
- 5+ years of hands-on ServiceNow development experience
- Strong expertise in ServiceNow ITSM suite (Incident, Problem, Change, Catalog, Knowledge)
- Experience with Virtual Agent (VA) and Now Assist capabilities
- Proven experience in configuration, troubleshooting, and remediation in ServiceNow
- Experience supporting production go-live and hypercare phases
- Strong communication and stakeholder management skills
- Ability to work independently in Agile/Scrum environments
Certifications (Must Have):
- ServiceNow Certified Application Developer (CAD) – Required
- ServiceNow ITSM Certification – Required
Vacancy posted 7 hours ago
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