Insurance and Billing Specialist

Job Description

Job Description

Unger Eye Wellness is seeking a detail-oriented and motivated Medical Billing Specialist to join our growing team at both our Troy and Edwardsville, IL locations. The ideal candidate has experience in medical billing, accounts receivable, and insurance, with a strong understanding of the healthcare revenue cycle. This role is essential to maintaining accurate financial records, ensuring timely reimbursement, and providing outstanding service to both our patients and insurance partners. However, we are willing to train the right candidate who demonstrates strong organizational skills, attention to detail, professionalism, and a desire to learn!

Why Join Unger Eye Wellness?
At Unger Eye Wellness, you'll join a supportive team dedicated to providing exceptional eye care and an outstanding patient experience. We value collaboration, integrity, and continuous growth, and we are committed to helping our team members succeed both personally and professionally.

Salary Range: $18-$23 an hour

Employment Type: Full Time (open to Part Time)

Benefits:
Competitive salary commensurate with experience
Health and vision insurance
Retirement savings plan with company match
Paid time off and holidays
Professional development opportunities
Employee discount on eyewear and services

Employee Participation in Marketing Initiatives:
To foster a welcoming and engaging environment for both current and prospective patients, employees are encouraged to participate in social media and marketing photos. Showcasing our team helps build trust and comfort with patients, which in turn supports the growth and success of the practice. Participation in videos is entirely optional and will be based on individual comfort levels.

We are an equal opportunity employer. Responsibilities

• Manage claims throughout the revenue cycle, from submission to payment.
• Post insurance and patient payments accurately.
• Follow up on outstanding accounts receivable and resolve claim denials.
• Review and audit patient accounts for billing accuracy.
• Answer patient billing questions and explain insurance benefits.
• Process electronic and paper claims.
• Communicate professionally with insurance carriers, patients, and team members.
• Maintain accurate records while ensuring HIPAA compliance.
• Collaborate with staff to resolve billing issues and improve workflows.

Required Skills

• Experience in medical billing, accounts receivable, or a healthcare office is preferred.
• Knowledge of medical insurance, claims processing, and payment posting.
• Experience using electronic medical records (EMR) 
• Strong attention to detail with excellent organizational and problem-solving skills.
• Professional communication and customer service skills.
• Ability to manage multiple priorities while working both independently and as part of a team.
• Optometry or ophthalmology experience is a plus but not required.