Assistant General Manager

Assistant General Manager, Operations

Founded in 1954, Romark has established itself as a premier logistics provider with a strategic focus on innovation and technology, including robotics and automation, management of finished goods and plant support. The company leverages its leading-edge technology to provide best-in-class service to clients, including some of the world's leading consumer packaged goods, pharmaceutical, and retail companies. As a family-owned company with integrity, we understand the importance of long-term relationships with our employees and their families, customers, and vendors based on respect, flexibility, hard work, and doing the right thing every day.

We are currently recruiting for the position of Assistant General Manager, Operations. Reporting to: General Manager of Operations and/or Supply Chain Manager

The Assistant General Manager is a pivotal role supporting the General Manager in overseeing site operations including warehouse management, transportation, labor planning, budgeting, facilities, inventory control, and customer service. Together, these roles are instrumental in fostering a seamless 24/7 operation, driving continuous performance improvements, and nurturing the growth and development of employees.

Responsibilities

• Operational Management: Supervise the daily activities within assigned departments, guaranteeing an efficient workflow that aligns with established company standards. Closely monitor key performance indicators (KPIs) to pinpoint areas ripe for enhancement, executing corrective measures promptly as necessary. Efficiently manage staff schedules to ensure optimal coverage and productivity throughout all shifts. Conduct regular performance evaluations to provide constructive feedback and support to direct reports.
• Team Leadership: Inspire and lead teams to meet and exceed operational objectives through motivation and authoritative guidance. Train and cultivate new talent within the operational teams, fostering a culture of continuous learning and development. Proactively resolve conflicts to maintain a positive work environment. Delegate tasks and empower team members, encouraging autonomy and decisive action within their roles.
• Process Improvement: Identify opportunities for optimization to improve overall performance. Initiate and implement process enhancements that drive improvements in quality, productivity, and cost-effectiveness. Develop standardized procedures across departments to ensure consistency and excellence in operations.
• Strategic Planning: Actively contribute to the formulation of operational strategies that are in alignment with the broader business objectives. Engage in meticulous budget planning and resource allocation to meet the diverse operational needs of the organization. Assess potential risks within the operational landscape and devise proactive mitigation strategies to minimize their impact.
• Compliance and Quality Assurance: Ensure compliance with all requirements and adhere to exceptional safety standards. Monitor quality control measures, responding swiftly to any issues that arise to maintain high standards of service and safety.

Skills and Qualifications

Bachelor's degree in business administration, supply chain management, or equivalent work experience in a related field. 5 years of progressive experience in distribution for a high-volume customer. 3 years of demonstrated leadership experience overseeing a complex, dynamic organization of 100+ employees. Strong analytical and problem-solving capabilities, well-equipped to identify and tackle operational challenges. Demonstrated experience in process improvement methodologies. Proven relationship-building skills. APICS Certification and knowledge of Lean/Six Sigma practices a plus. Strong communication skills, both verbal and written. Proficient in Microsoft Office Suite, (Outlook, PowerPoint, Word, Excel, Visio). Strong knowledge of Warehouse Management Systems (WMS), inventory control, and logistics software. Willingness to travel periodically as required for this role.

Salary: $110,000 - $130,000 a year Employment Type: Full-time