Regional Director Phoenix

Job Description

Job Description

The Director is a senior leadership position responsible for overseeing and managing the operations,
growth, and quality of care within a designated branch for our current three group homes, and three Home and Community Based Services (HCBS) coordinator workers. This role involves strategic planning, team leadership, program development, regulatory compliance and fostering a supportive environment for individuals with diverse needs.

Embrace Life Services employment opportunities are offered at an "At-Will" Agreement. At-Will is
defined as a mutual consent of the employee and Embrace Life Services. While Embrace Life Services
has every hope that the employment relationship will be mutually beneficial and rewarding,
employees and Embrace Life Services (or its successor) each retain the right to terminate the
employment relationship at will, at any time, with or without cause.

This is a full-time position that may require some evening and weekend work, depending on the
needs of the company. This position does require travel within the branch or region to visit program
sites, attend meetings and engage with various parties such as families and the Department of
Developmental Disabilities. Occasional travel outside the region may be necessary for training and
conferences. This position is strictly office and program based with no remote work permitted.

Strategic Planning and Program Development
- Develop and implement strategic plans to enhance the quality of services provided in group
homes, and HCBS.
- Identify opportunities for program expansion and improvement to better meet the needs of
clients.

- Collaborate with senior leadership to align regional strategies with the organization's mission
and vision.
Operational Oversight:
- Provide leadership and direction to ensure effective operations of group homes, day
programs, and HCBS.
- Monitor program performance metrics, assess outcomes, and implement improvements as
needed while ensuring compliance with state and federal regulations, licensing standards and
industry BEST practices
- Develop and manage the regional budget, monitor financial performance, and identify cost
saving opportunities.
- Respond promptly to crises and unexpected situations within the program, including being at
the program if necessary.
Quality of Care and Member Services
- Maintain a client-centered approach, ensuring the delivery of high-quality care and services
to individuals with diverse needs.
- Establish and monitor quality assurance processes, including assessments, care plans, and
progress evaluations.
- Address any concerns related to client care and service delivery promptly and effectively.
Team Leadership and Development
- Recruit, train, and supervise program managers, coordinators, and support staff.
- Foster a collaborative and inclusive work environment that values diversity and promotes
professional growth.
- Provide coaching and mentorship to team members to enhance their skills and performance.
Third-Party Engagement
- Cultivate and maintain relationships with clients, families, guardians, and advocacy groups.
- Collaborate with community partners, government agencies, and healthcare providers to
enhance service integration.
- Represent the organization at community partners, government agencies, and healthcare
providers to enhance service integration.
Communication and Reporting
- Communicate program objectives, policies, and updates to staff, client, and stakeholders.
- Prepare and present reports on program performance, outcomes and challenges to senior
leadership and regulatory bodies.

This position requires an active Arizona Fingerprint Clearance Card (FPC). Additionally, candidates must complete a background check through the Arizona Department of Public Safety (AZ DPS) as part of the hiring process.