People Operations Coordinator

Job Description

Job Description

When life gets hard, we make it easier! Libra Solutions helps overcome the burdens created by slow-moving legal processes. Combining technical innovation and financial strength, we help speed cumbersome workflows and ease financial barriers for our customers. And our companies are leaders in their industries! Oasis Financial is the largest and most recognized national brand in consumer legal funding. Oasis helps consumers awaiting legal settlements to move forward with their lives. MoveDocs is a personal injury solutions platform that integrates and streamlines medical, financial, and professional services for personal injury cases. Our mission is to improve outcomes for plaintiffs, accelerate settlements for attorneys, and ensure timely payment for providers. We are proud of our mission and passionate about applying technology to the challenge of making healthcare more accessible. We also are the leading inheritance funding provider through Probate Advance, helping heirs access their inheritance immediately, without the lengthy process of probate.

Together, under the Libra Solutions banner, we have relationships with over 40,000 attorneys and over 7,000 healthcare providers nationwide, which gives us an amazing platform to service our customers.

The People Operations Coordinator plays a key role in creating a positive employee experience by supporting workplace operations, employee programs, and People Operations processes. Based in our Huntersville/Charlotte office, this role helps foster a welcoming, collaborative, and high-performing work environment while ensuring the smooth execution of day-to-day office and HR administrative activities.

As a trusted resource for employees, the coordinator serves as a first point of contact for People Operations support, assisting with routine HR inquiries, onboarding, employee lifecycle processes, workplace events, and employee engagement activities. This role thrives on organization, service, execution, and collaboration, helping deliver exceptional employee experience while supporting the efficiency and effectiveness of the broader HR team.

Workplace Experience & Office Operations:

• Serve as the primary point of contact for the Huntersville/Charlotte office, creating a professional, welcoming, and engaging workplace environment.

• Manage visitor access, office entry procedures, and office security protocols for both Huntersville and Denver locations.

• Coordinate with building management, vendors, and service providers to address facility, maintenance, and workplace needs.

• Ensure office spaces, conference rooms, kitchens, and common areas remain organized, stocked, and presentation ready.

• Monitor and replenish office supplies, kitchen inventory, and first aid supplies while tracking related expenses.

• Oversee maintenance and servicing office equipment and kitchen appliances.

• Accept, distribute, and manage incoming mail, deliveries, and packages.

• Answer, screen, and route incoming phone calls.

Employee Experience & Culture:

• Support a positive and engaging workplace culture through the coordination of employee events, celebrations, recognition activities, team lunches, and office gatherings.

• Assist with planning and execution of onsite meetings, leadership visits, town halls, and employee engagement initiatives.

• Support HR and business leaders in creating meaningful employee experiences that reinforce company values and culture.

• Help maintain employee-facing resources, communications, and workplace information.

People Operations Support:

• Serve as a first point of contact People Operations resource, assisting employees with routine HR questions and directing inquiries to the appropriate HR team members when needed.

• Support onboarding and offboarding activities, including new hire preparation, orientation logistics, workspace setup, and employee communications.

• Assist with HR administrative processes, documentation, employee records, and workflow coordination.

• Support employee lifecycle activities, including recognition programs, training coordination, and HR communications.

• Maintain confidentiality and accuracy of employee information and documentation.

• Assist with HR projects, process improvements, and operational initiatives as needed.

Administrative & Executive Support:

• Provide administrative support for leadership meetings, including scheduling, catering, and meeting logistics.

• Assist with food orders, event planning, and other executive support activities as needed.

• Support special projects and cross-functional initiatives.

Requirements

• High school diploma or GED required; Associate's or Bachelor's degree preferred.
• 2+ years of experience preferred in office administration, workplace operations, People Operations, HR support, or a similar administrative role.
• Strong customer service mindset with a passion for creating positive employee and visitor experiences.
• Excellent organizational skills with the ability to manage multiple priorities and execute with attention to detail.
• Strong communication and interpersonal skills with a professional, approachable, and collaborative demeanor.
• Ability to exercise sound judgment and maintain confidentiality when handling sensitive information.
• Self-motivated and resourceful, with strong problem-solving and critical-thinking abilities.
• Comfortable learning and using HR systems, workflow tools, and technology platforms.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, Teams, PowerPoint).
• Experience supporting HR, onboarding, employee programs, or People Operations processes is preferred.
• Experience working in a fast-paced, growth-oriented environment preferred.
• Able to work in-office at our Huntersville and Charlotte office locations.

Benefits

We believe taking great care of our customers starts with taking great care of our people. That’s why we offer competitive compensation and a comprehensive benefits package, including a choice of multiple medical plans, dental, vision, and life insurance, a 401(k) with generous company match, flexible spending accounts for medical and dependent expenses, and time off to recharge.