Chief Lending Officer/ CLO

Job Description

Job Description

JOIN Soarion Credit Union in 2026!!

We take care of our people: Joining Soarion Credit Union is the career move to make in 2026! Soarion Credit Union offers FREE Health and Dental Coverage for you as an employee, as well as a GENEROUS Paid Time Off (PTO) bank for rest and relaxation away from work! We also offer all paid days off for Federal holidays!

Role:

The Chief Lending Officer (CLO) is a key executive leader responsible for the strategic direction, performance, and oversight of Soarion Credit Union's lending and credit solutions functions. This role provides leadership across consumer, mortgage, commercial lending, loan servicing, collections, loss mitigation, and asset recovery operations, ensuring alignment with the credit union's business objectives, risk appetite, and member service standards.

The CLO is responsible for driving portfolio growth, maintaining asset quality, minimizing credit losses, ensuring regulatory compliance, and enhancing operational effectiveness across the credit lifecycle. Through the leadership of department managers, the CLO oversees lending origination, portfolio performance, collections, bankruptcy administration, negative share management, charge-off recovery, and collateral disposition activities while fostering innovation, operational excellence, and superior member experience

Work Location:

This is an onsite position. Occasional remote work may be available for select positions and is subject to prior approval by management.

What you will be doing:

Strategic Leadership

• Develop and execute lending, servicing, collections, and recovery strategies aligned with organizational goals.
• Establish performance expectations, risk tolerances, and portfolio objectives.
• Drive initiatives that optimize loan portfolio performance and minimize credit losses.

Operations & Portfolio Management

• Oversee consumer, mortgage, commercial lending, loan servicing, collections, and loss mitigation operations.
• Monitor portfolio performance, delinquency trends, charge-offs, recoveries, and operational metrics.
• Implement processes and systems that enhance efficiency, compliance, and member satisfaction.
• Ensure effective controls and procedures for collections, asset recovery, and loan servicing activities.

Leadership & Team Development

• Lead and develop managers across lending, servicing, collections, and recovery functions.
• Analyze productivity, portfolio, and operational data to identify opportunities for improvement.
• Monitor loan documentation accuracy, timeliness, and overall process effectiveness.

Compliance & Risk Management

• Ensure compliance with all federal and state lending regulations and internal policies.
• Oversee risk identification, monitoring, reporting, and mitigation across lending operations.
• Maintain knowledge of BSA, CIP, OFAC, SAR, CTR, and consumer protection requirements.

Reporting & Collaboration

• Prepare and present executive-level reports on portfolio performance, risk, and strategic initiatives.
• Partner with cross-functional teams to improve business performance and member experience.
• Support product development, lending innovation, and technology enhancements.

Qualifications & Skills

• Proven leadership experience in consumer, mortgage, commercial lending, loan servicing, and collections.
• Strong knowledge of lending regulations, compliance requirements, risk management, and portfolio analytics.
• Expertise in collections, loss mitigation, bankruptcies, repossessions, charge-offs, and recovery strategies.
• Exceptional strategic planning, communication, and team development skills.
• Proficiency with financial systems, loan processing platforms, and data analysis tools.

What you'll bring along :

• Bachelor’s Degree in Business Administration, Finance, or a related field (or equivalent experience).
• 5-10 years of progressively responsible leadership experience in financial institution lending, loan servicing, collections, credit solutions, or related portfolio management functions, including consumer, mortgage, and commercial lending
• Minimum of two years of supervisory experience; executive management experience preferred.
• NMLS certification (must be maintained).

We are Committed to Equal Opportunity.

Soarion Credit Union believes in equal opportunity for all and is committed to ensuring all individuals have an opportunity to apply for the positions that they are interested in and qualify for without regard to race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic. Our equal employment opportunity policy statement, pay transparency nondiscrimination agreement, and the Know Your Rights: Workplace Discrimination is Illegal Poster reaffirm this commitment.

Soarion Credit Union is also committed to providing reasonable accommodations to qualified individuals with a disability so that an individual can perform job-related duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact our Human Resources team at View email address on ziprecruiter.com.