Customer Account Specialist

PrideStaff on behalf of a client in Broward County is seeking a proactive and solutions oriented Customer Account Specialist who is customer focused and has great relationship building skills! This position requires you to be a liaison between global customers and internal team. If this sounds like you, apply today!This is a 6-month project.Responsibilities: Manage the full customer lifecycle—from quoting to final delivery—ensuring a seamless experience in a fast-paced environment.Process RFQs, review purchase orders, and manage order entry with high accuracy.Monitor open order reports, resolve holds proactively, and manage post-order activities like expedites and date changesPartner with Sales and Materials Management to resolve inquiries regarding pricing, delivery, and disputes.Build "trusted advisor" status with key stakeholders; listen to customer challenges to drive loyalty and exceptional service.Requirements: Proactive approach to resolving customer concerns and internal bottlenecks.Ability to thrive in a high-pressure, global work environmentPrevious experience dealing with order entry, post order support and delivery resolutionProficient with ERP software like Salesforce or similar.Must be bilingual: Spanish or PortugueseMust be able to submit to a background check and a drug screenPrideStaff is an equal opportunity employerCompensation / Pay Rate (Up to): $20.00 - $24.00Job SummaryJob number: 579152Profession: Customer Service/Call Center