Senior Account Manager

Job Overview:

The Senior Account Manager is a senior individual contributor role focused on developing, managing, and growing business relationships with key behavioral health and mental health organizations across the Western U.S., including Washington, Nevada, and Hawaii. This role requires deep knowledge of the behavioral health ecosystem and the ability to build trusted relationships at the executive level within large healthcare systems, provider networks, community mental health centers, and key opinion leaders (KOLs).

As a strategic partner, you will drive adoption of AHCS’s specialty pharmacy services, behavioral health solutions, and targeted therapies—helping providers optimize care while ensuring better access for patients.

Responsibilities:

• Achieve sales targets for assigned strategic accounts by promoting AHCS’s pharmacy and behavioral health offerings.

• Identify and win new business opportunities with large behavioral health entities, community-based organizations, and hospital systems.

• Develop and implement strategic account plans tailored to each organization’s structure, priorities, and care delivery model.

• Conduct in-person or virtual meetings with executive decision-makers and clinical leadership to uncover needs, position value, and close business.

• Effectively coordinate efforts with the Advantage field sales team to pull-through opportunities at the local level.

• Partner with pharmaceutical manufacturer field teams to align efforts and increase prescriptions directed to AHCS.

• Build deep, trust-based relationships with executive stakeholders (e.g., CEOs, CMOs , COOs, VPs of Pharmacy, Behavioral Health Directors).

• Map out organizational structures and develop engagement strategies across complex systems.

• Act as the primary point of contact and strategic advisor for assigned accounts.

• Manage a portfolio of high-value accounts across WA, NV, HI (and potentially additional Western states).

• Maintain a high level of field presence and conduct regular site visits.

• Utilize CRM tools to document interactions, track opportunities, and manage pipeline and forecasting activities.

• Conduct regular business reviews with clients and internal leadership.

• Demonstrate expertise in behavioral health pharmacy services and related specialty therapies.

• Stay informed about market trends, regulatory developments, payer policies, and innovations in mental health and addiction treatment.

• Maintain strong working knowledge of AHCS product offerings, clinical benefits, and reimbursement pathways.

• Partner closely with internal stakeholders, including pharmacy operations, reimbursement, clinical, and marketing teams, to ensure client success.

• Provide field intelligence and feedback to support marketing and product development efforts.

• Collaborate with payer relations and managed care teams to address insurance and access issues.

• Always represent AHCS in a professional and ethical manner.

• Maintain compliance with HIPAA and company standards for patient and client confidentiality.

Required Skil ls:

• Demonstrated success selling into executive-level stakeholders at health systems, community mental health centers, or integrated care organizations.

• Proven ability to build strategic partnerships and close complex deals.

• Excellent written and verbal communication skills.  

• Strong attention to detail, analytical skills, and problem-solving capabilities.  

• Excellent time management and organizational skills with the ability to manage multiple priorities.  

Education and Experience:

• Bachelor’s degree in relevant field or equivalent work experience.

• 5+ years of experience in strategic healthcare sales, account management, or business development.

• Strong background or established relationships in behavioral/mental health, community health, or specialty pharmacy.

• Proven track record of leading high-performing sales teams and achieving sales objectives .

• Experience in specialty pharmacy, behavioral health, or healthcare services strongly preferred.

Working Conditions:

• Must reside in Western US and be able to conduct weekly field visits across the assigned region.

• Full-time, typically requiring 40+ hours per week

• Prolonged periods sitting at a desk and working on a computer

• Must be able to lift up to 15 pounds at times

• Combination of remote, in-office, and in-the-field client meetings

Benefits:

• $120,000-$150,000 base salary + commission

• OTE (On Target Earning) : $250,000-$350,000

• Commission Target: $80,000 annually at plan

• Comprehensive benefits package

• Opportunity to drive innovation in behavioral health care

• Collaborative, mission-driven team culture

• Ongoing training and professional development

Why Join Us  
At Advantage , you’ll be part of a mission-driven organization that blends clinical expertise with compassion . We believe in meeting patients where they are—whether physically, emotionally, or financially—and providing care that restores stability and dignity.

If you want your work to directly improve lives, strengthen healthcare systems, and bring hope to people and families facing behavioral health challenges, Advantage is the place to make an impact.

Advantage Healthcare Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.