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Customer Service Associate

INA Solution Inc

Customer Service Associate



Location: Horicon, WI

Duration: Full-time

Responsibilities:

  • Process customer purchase orders via email and EDI.
  • Address customer inquiries, concerns, and change requests.
  • Maintain accurate customer and order records in Infor CloudSuite.
  • Coordinate with sales, engineering, quality, production, and shipping.
  • Prepare shipping documents and assist with carrier coordination.

Requirements:

  • 1+ year of customer service experience; manufacturing preferred.
  • High School Diploma required.
  • Proficiency in Microsoft Office.
  • Strong communication, organization, attention to detail, and problem-solving skills.
Vacancy posted 3 days ago
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