UCLA Cooperage Customer Service Manager

Position UCLA Cooperage Customer Service Manager Location Los Angeles, CA Job Id 718 # of Openings 1 Salary Range $47,500- $55,000 Department Cooperage Summary of Key Responsibilities Under general direction of the Cooperage Division Manager, oversees operational activities of the department with emphasis on front-of-house for Taco Bell, Bruin Buzz, Sambazon, and Wetzel’s/Lollicup, and Ackerman Union diningbussing. opening/closing of the units; customer service; front-of-house operations; ordering of food/supplies; food presentation and promotion; food quality/quantity control; portion control; inventory control; security control; safety/sanitation; equipment maintenance; vendor relations; special programs; budget preparation/monitoring and overall financial performance. Collaborates with the Cooperage Division Operations Manager on employee scheduling, training, career and student evaluations as well as counsels’ staff in all activities. Assists with facility/equipment upgrades projects and special assignments. Supports employee coordination for concessions events and provides on-site support for large-scale concession operations. Hours include evenings, weekends and variable shifts. Qualifications 2+ years of related food service management required, quick service or coffee house experience preferred. Experience must demonstrate effective supervision of a large staff; development and achievement of realistic budgets; PC word processing/spreadsheet and food production systems proficiency; effective follow through on assignments and projects; effective communication skills with diverse groups and individuals. Related BA/BS, or the equivalent combination of education and experience, required. Directly and indirectly supervises professional and part-time/student staff. Physical Requirements Requires frequent walking, standing, bending, stooping, reaching, gripping and lifting of up to 50 lbs. Eligibility for UCLA Extension Students Only those UCLA Extension Students that are concurrently enrolled at UCLA are eligible to apply. Please note that UCLA Extension courses are separate from UCLA courses. Any UCLA Extension Students wishing to apply must also be enrolled in university courses offered through UCLA. If you don’t have your BruinCard yet, please bring your acceptance letter and a photo ID when you are ready to apply. #J-18808-Ljbffr Associated Students, UCLA