F135 Hardware Customer Support Engineer - F35 Lightning Sustainment Center (LSC) (Onsite)

Job ID: 01868054Posted: Posted TodayStart Date: 2026-08-18Location: US-OH-WRIGHT PATTERSON-WPAFB-CUST ~ 4375 Chidlaw Rd ~ WRIGHT PATTERSON AFB, Dr 20 (External Site)Country: United States of AmericaTime Type: Full timeDate Posted:2026-08-18 Country:United States of America Location:US-OH-WRIGHT PATTERSON-WPAFB-CUST ~ 4375 Chidlaw Rd ~ WRIGHT PATTERSON AFB, Dr 20 (External Site) Position Role Type:Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements:U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance Type: None/Not Required Security Clearance Status: Not RequiredAt RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.Job Summary: This role will be in Dayton, Ohio with work performed onsite at the F35 Lightning Sustainment Center (LSC) at Wright Patterson Air Force BaseThe Hardware CSE plays a key role in providing technical and sustainment support for engine hardware by interfacing with the customer, program office, Field Service Engineer/Representative, and engineering organization in support of our warfighter.What You Will Do:Responses to Technical Field Questions (Action Requests).Support Engineering/Quality Investigations (Deficiency Reports).Technical Maintenance Manual Data Creation/Updates/Interpretation.Author technical presentations Field Information Notices as required.Maintenance Awareness Briefings.Engineering Changes /Design Reviews for Sustainment Impacts.Field Implementation / Retrofit Planning / Service Test Letters.Support Technical Conferences as needed.Provide direct, in-person support for a variety of significant field efforts. Represent the department by being generally capable of adding value in solving customer support issues, not directly related to the field assignment.Ability to travel up to 10% mostly to our F135 Field Sites.Qualifications You Must Have: A bachelor’s degree in engineering or related technical field required with a minimum of 8+ years prior relevant experience, or an advanced degree in a related field and minimum of 5+ years’ experience. Experience to include: working to achieve day-to-day objectives with significant impact on work area, contributing to the development of goals of discipline and planning efforts, managing moderately sized projects or processes with moderate impact on the achievement of discipline results, performing work with minimal oversight, coaching and reviewing and delegating work to lower-level professionals, providing measurable input for new products, processes, or standards in operational plans to implement business strategies (problems and issues faced are numerous and undefined, and require de-tailed information gathering, analysis and investigation to understand the problem. Problems typically impact multiple departments or specialties and solved through drawing from prior experience and analysis of issues), ability to communicate with both Military and PW leadership regarding matters of significant importance to the organization, working to influence parties within and outside of the job function at an operational level regarding policies, procedures, and practices and advanced to expert knowledge of work area typically obtained through advanced education combined with experience.U.S. Citizenship required due to government contracts.Qualifications We Prefer:Unwavering customer focus with demonstrated ability to work effectively in a time sensitive and multi-disciplined dynamic environment.Advanced degree in engineering/technical discipline, business, supply chain management, logistics, operations, or other related fields.Strong technical knowledge of gas turbine operation and systems integration.Extensive knowledge of Military Engine products - F135 engine hardware.A deep knowledge of project management experience.Learn More & Apply Now!:Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines.Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility.This requisition is eligible for an employee referral award. ALL eligibility requirements must be met to receive the referral award.As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act. Privacy Policy and Terms:Click on this link to read the Policy and Terms