Retail Counter Sales & Delivery Driver Associate - Lilburn, GA

Retail Counter Sales & Delivery Driver Associate - Lilburn, GA

Lilburn, Georgia, United States Or refer someone Job Openings Retail Counter Sales & Delivery Driver Associate - Lilburn, GA

About the Job

Retail Counter Sales Responsibilities:

Customer Assistance & Communication: Engage with customers, provide trustworthy parts advice, and ensure positive interactions through clear, professional communication.

Leadership & Teamwork: Collaborate with managers and teammates to create a motivated, productive store environment. Support team members and demonstrate leadership in daily responsibilities.

Sales & Metrics Mindedness: Recommend products, services, and promotions to enhance customer experience, while contributing to sales goals and store performance metrics.

Inventory Management & Store Operations: Restock merchandise, maintain organization, and follow proper point of sale procedures, loss prevention policies ensuring proper financial management. Keep store operations running smoothly.

Process Orientation & Safety Compliance: Utilize structured processes to complete assigned tasks efficiently. Follow company safety policies and use Personal Protective Equipment (PPE) to maintain a secure work environment.

Delivery Driving responsibilities:

Customer Service & Communication: Exceed expectations with friendly, professional service during deliveries. Build strong customer relationships with clear, effective communication.

Leadership & Teamwork: Collaborate with store managers, teammates, and commercial customers to maintain smooth operations and an engaged work environment.

Metrics Mindedness & Process Orientation: Follow structured delivery processes, ensuring accurate, on-time routes while adhering to fleet safety guidelines.

Timely Deliveries: Drive company vehicles to transport parts to commercial customers and stores. Maintain proper documentation for each delivery.

Safety & Compliance : Follow company policies and safety protocols, fleet PPE guidelines, and ensure accident-free transportation.

Vehicle Maintenance & Store Standards: Complete daily vehicle checklists, maintain cleanliness, and report maintenance issues promptly. Support store merchandising standards as needed.

Returns & Restocking: Pick up returns, process merchandise, and restock items from route deliveries efficiently and accurately.

Customer Assistance & Product Knowledge: Assist DIY customers in-store between deliveries, helping locate merchandise, providing product knowledge and offering installation services.

Qualifications

One or more years of experience in a similar role

Valid drivers license and good driving record

Maintain DOT certification

Experience in the construction or industrial supply industry is helpful

Quick learner and able to retain knowledge

Basic Computer skills

Ability to lift 50 pounds of customer product regularly and up to 100 pounds occasionally

Forklift experience preferred but not required

Diligent attention to safety and detail

Strong communication and customer service skills

High School Diploma or equivalent

Schedule:

7am -3pm or 8am-4pm

Monday-Friday

Daytime shift with great hours!

Our collaborative family culture

Opportunities for career growth

Competitive benefits package, including: Health, Dental and Vision

Opportunity to enroll in our 401k program with Company Match

Paid time off