Oral Health Office Receptionist

Job Description

Job Description

Are you a detail-oriented and compassionate individual with a passion for helping people achieve beautiful, confident smiles? We are in search of a dedicated Oral Health Receptionist to join our thriving practice. If you are committed to providing outstanding patient care, we want you to be part of our team!

Position: Oral Health Office Receptionist

Location: Riverton

Type: Full-Time

Shift: Monday - Friday 7:45am - 5 pm

About Us: At Families First Pediatrics, we are dedicated to enhancing lives by creating stunning smiles. Our cutting-edge dental practice specializes in helping patients achieve optimal oral health and confidence through dental treatments. We pride ourselves on delivering personalized care and building lasting relationships with our patients.

Responsibilities:

• Welcome and assist patients with a warm and friendly demeanor, creating a positive first impression of our practice.
• Accurately collect and update patient information, including personal and insurance details, to maintain up-to-date records.
• Accept payments for services, co-pays, and outstanding balances, providing receipts and assisting with billing inquiries.
• Schedule follow-up appointments for patients, ensuring convenient and timely access to care.
• Answer phone calls, address inquiries, and route calls to the appropriate staff members or departments.
• Verify patient insurance coverage, ensuring accurate billing and reducing financial burdens for patients.

Qualifications:

• High School Diploma or equivalent
• Bilingual (English/Spanish) preferred
• Professional verbal communication skills and excellent interpersonal skills
• Ability to build rapport with patients, parents, doctors, and team members
• Proficient in Microsoft Office
• Denticon experience preferred
• Dental Insurance experience prefered
• Customer Services experience required

Benefits for Full-Time employees:

• Competitive compensation package.
• Health, dental, and vision insurance.
• Retirement savings plan.
• Paid time off and holidays.
• A supportive and positive team environment.

Families First Pediatrics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.