IT Help Desk Technician Level 2 (MSP / ConnectWise)
$60k - $70kBowman Williams
IT Help Desk Technician Level 2 (MSP / ConnectWise) IT Help Desk Technician Level 2 (MSP / ConnectWise) Get AI-powered advice on this job and more exclusive features. This range is provided by Bowman Williams. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $60,000.00/yr - $70,000.00/yr Direct message the job poster from Bowman Williams Senior Business Operations Manager & Cloud Recruiter at Bowman Williams We are a growing Managed IT Services Provider supporting small and mid-sized businesses across Monmouth County and the surrounding area. Our clients rely on us to keep their systems secure, networks running smoothly, and support ready when it matters most. We’re not just looking for “someone who knows computers.” We want a hands-on MSP professional who can deliver exceptional client service both remotely and onsite, solve complex technical issues with confidence, and bring a friendly, solutions-focused approach to every interaction. You’ll be joining a company that invests in its people, encourages professional development, and rewards performance with stability, growth opportunities, and competitive perks. Responsibilities: Troubleshoot and resolve issues in Microsoft 365, Outlook, Azure Entra ID, and Windows environments Configure and maintain desktops, servers, mobile devices, and network components (SonicWall, switches, VPNs) Manage and troubleshoot backups (Datto, Carbonite, Azure) and endpoint security solutions Support and administer Active Directory, group policies, and user permissions Leverage ConnectWise (Manage, Automate, Control) or similar tools for ticketing, monitoring, and remote access Diagnose and remediate malware, viruses, and security vulnerabilities Required Experience: At least 1 year of MSP experience Strong Windows desktop/server skills with networking fundamentals (DNS, DHCP, VPN, IP) Proficiency with Microsoft 365 administration and migrations Knowledge of firewalls, backup solutions, and endpoint protection tools Ability to work independently while knowing when to escalate or collaborate Excellent communication skills and a customer-first mindset Salary and Benefits: 401(k) with company match Health, dental, vision, and life insurance Paid time off and flexible schedule options Professional development assistance and certification support Seniority level Seniority level Associate Employment type Employment type Full-time Job function Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Bowman Williams by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Get notified about new Information Technology Help Desk Technician jobs in Matawan, NJ . New York, NY $68,000.00-$75,000.00 2 weeks ago Iselin, NJ $60,000.00-$73,000.00 3 weeks ago Information Technology Help Desk Technician Princeton, NJ $49,000.00-$60,000.00 2 weeks ago System Administrator/Help Desk Technician New York, NY $60,432.00-$70,432.00 2 weeks ago Audio Visual and IT Support Technician - Temporary New York, NY $81,000.00-$104,000.00 1 day ago New York, NY $70,000.00-$80,000.00 1 month ago New York, NY $50,000.00-$65,000.00 1 month ago New York, NY $66,458.00-$66,458.00 1 week ago Brooklyn, NY $66,458.00-$66,458.00 1 week ago Neptune City, NJ $45,000.00-$50,000.00 2 months ago Iselin, NJ $60,000.00-$73,000.00 2 weeks ago Brooklyn, NY $66,458.00-$66,458.00 1 week ago Brooklyn, NY $66,458.00-$66,458.00 1 week ago IT Network O365 Support Technician: SharePoint and Azure Associate IT Helpdesk Specialist (New York) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Bowman Williams
- ...personalization, hardware implementation, and integration readiness. Provide Level 2 support for stores and escalates issues according to defined... ..., usability, processes, and store support. Coordinate with IT Field teams, POS vendors, and service providers to resolve store...Level 2Work at officeMonday to Friday
- ...Summary Our client is a leading IT Solutions Company located in... ...) and they are in need of a Level III IT Engineer . A qualified... ...~ Having worked in an MSP environment is a MUST . ~... ...tool a plus, such as Kaseya or Connectwise. ~Experience with a PSA (ticketing...SuggestedFull timeLocal areaRemote work
- ...first 25 applicants Product Support Specialists (APSS) provide level 1 technical support to Phoenix Contact customers, sales personnel... ...related field AS in Engineering or related field with a minimum 2 years of industrial automation experience Demonstrate Level 1 across...Level 2Full timeTemporary workOverseasMonday to FridayFlexible hoursNight shift
- ...talented and motivated PHP Engineers at the Engineer II or Engineer III level to join our team at Brooklyn office. As a PHP Engineer, you will... ...Software Engineering, or a related field. For Engineer II level: 2-4 years of relevant PHP development experience. For Engineer III...Level 2Work at office
- CentralReach is seeking a customer service representative in Holmdel, NJ, to provide technical support and address client inquiries. Ideal candidates will have a college degree, 1+ years of experience in customer service, and familiarity with EMR/EHR systems. Candidates...Suggested
- Experience level 10+ yrs Must have skills Mainframe DB2 VSAM CICS Job Description Handle Application Support and Maintenance, which... ...metrics and reporting, coordination and triage with business and IT stakeholders including offshore / nearshore teams and willingness...Shift workWeekend work
- Job ID: 24937236Reference Number: 25-00176Title: Desktop Support AnalystLocation: Iselin, NJ, 08830Posted Date: 2025-03-10Company: HAN StaffingDesktop Support Analyst
$120k - $135k
...ACAS), and creating RMF packages (SSP, SAR, POA&M) for authorization (ATO). Other duties as assigned or required. Requirements Required 2+ years of experience with the essential functions listed above. Awarded and current certification(s) sufficient to be designated as...Full timeTemporary work$95.17k - $156.36k
...and filtering of information provided by applicants as part of its preliminary screening. This preliminary screening may be used to help identify applicant materials and resumes relative to their indication that the applicant meets the requirements for the specific job...Full timeH1bVisa sponsorshipWork visaFlexible hours- ...is a leading managed services provider of IT, print, and hardware services, with a security... ...to develop a defined career path and helping them achieve their career goals with internal... ...REQUIREMENTS Sit Frequently at a desk Influenza Vaccine: Must be completed annually...Full timeContract workTemporary workWork at officeImmediate startRemote work
$100k - $130k
...Senior IT Support Specialist CFG Merchant Solutions, LLC (CFGMS) is a rapidly growing alternative finance company that provides working... ...preferred) Experience configuring enterprise grade layer 2 network switches, including multi-VLAN environment Qualifications...Remote work- ...for hiring:Should have worked in production support projects for 1-2 years/ProjectShould have good knowledge on teradata performance... ....SummaryType: Full-timeFunction: Information TechnologyExperience level: Mid-Senior LevelIndustry: Information Technology And ServicesPermanent employmentFull timeH1b
- ...Company: HAN Staffing JOB DESCRIPTION: " " "Your role in helping us shape the future: You will be part of a team that... ...networking issues (nslookup, ping, tracert, etc.) Minimum 2 years of hands-on technician experience in Telecommunications and/or Network environment...Local areaAfternoon shift
- Job ID: 20779855Reference Number: 23-01814Title: MDM Support engineerLocation: Iselin, NJ, 08830Posted Date: 2023-11-02Company: HAN StaffingMDM
$25.48 - $41.68 per hour
...hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We... ....Basic qualifications- High school or equivalent diploma- 2+ years of professional experience- Bachelor's degree or equivalent...Hourly payCasual workLocal areaRemote workWorldwideFlexible hoursShift work- Medidata is seeking a Technical Support Engineer for a hybrid role based in NYC or Iselin, NJ. The position supports internal and external customers, handles software issues, and collaborates with core engineering teams within the R&D group to diagnose and fix defects. ...
- Job ID: 22509340Reference Number: 24-00545Title: Technical Data AnalystLocation: Iselin, NJ, 08830Posted Date: 2024-07-01Company: HAN StaffingTechnical Data Analyst
$40k - $50k
...troubleshooting experience. 1+ years previous experience in customer service, IT, or other related fields. EMR/EHR experience is highly preferred... ...Exercise sound judgment and work successfully with all employee levels, regardless of background and perspectives Be comfortable...Full time- Job ID: 26746334Reference Number: 25-01555Title: Technical Business Analyst - FraudLocation: Iselin, NJ, 08830Posted Date: 2025-11-25Contact: Devita GonsalvesContact Email: ****@*****.*** Phone: (***) ***-****Company: HAN StaffingJob Title: Tech Business ...
- Job ID: 26583392Reference Number: 25-01305Title: Sr. Technical Business AnalystLocation: Iselin, NJ, 08830Posted Date: 2025-10-27Contact: Deepak KumarContact Email: ****@*****.*** Phone: (***) ***-****Company: HAN Staffing Job Title: Sr. Technical Business...
- ...This role is responsible for providing expert-level technical support. Assisting customers,... ...technological issues Access instruction manuals to help users utilize their software or hardware... ...highest level of service excellence ~1-2 years of after-sales product technical...Full timeWork at officeWork from homeWorldwideMonday to Friday
$80k - $100k
...operation monitoring. Track project progress and communicate with engineers, vendors, and warehouse teams to ensure timely execution. Help with on‑site troubleshooting, basic inspections, and simple maintenance work. Support data collection and documentation, and assist...- ...servers, and disaster recovery. Provide second level diagnostic support to the System and Network Engineering Teams and the Service Desk in supporting the plants as it relates to... ...’s purchasing processes ensuring that all IT equipment is properly tracked throughout the...Work experience placementWeekend work
- NRI North America is seeking a qualified Computer Support Technician to join our professional services team that provides onsite support... ...software, set up computers and peripherals, maintain systems, and help users, while collaborating with teammates on projects. #J-1880...Full time
$75k - $80k
...leading life sciences company in Cranbury Township is seeking an Onsite Support Analyst to provide technical support across various IT platforms. Responsibilities include troubleshooting issues, managing service requests, and ensuring compliance. Ideal candidates have...- NRI North America is seeking a qualified Computer Support Technician to join our professional services team for onsite support at school... ...between various sites throughout the day. You will respond to help desk tickets, diagnose hardware and software issues, configure...Full time
$83k - $124k
...development, and ensures timely delivery. Requirements include 5+ years in technology analysis and project management, a Bachelor’s in IT or Computer Science, and proficiency in digital experience platforms. The salary ranges from $83,000 to $124,000 annually, offering a...Full time$24.5 - $31.83 per hour
...US-Technical Specialist Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster...Local areaRelocationNight shift- NRI North America is seeking a qualified Computer Support Technician to join our professional services team. This full-time onsite role requires... ..., and supporting network infrastructure while collaborating with the IT team on upgrades and projects. #J-18808-Ljbffr CorebtsFull time
- NRI North America is seeking a Computer Support Technician to join our professional services team, providing onsite support at school districts... ...week. The ideal candidate will have an Associate’s degree in IT/CS, 1-3 years of IT support experience, strong troubleshooting...Full time
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