Eligibility, Recruitment, Selection, Enrollment & Attendance (ERSEA) Specialist

ERSEA Specialist

East Bay Community Action Program (EBCAP) is seeking a detail-driven, mission-motivated ERSEA Specialist to ensure that every eligible child and family in our community has equitable access to Head Start, Early Head Start, Pre-K, and Child Care programs. This role is perfect for someone who thrives at the intersection of data, systems, and family-centered service. As the operational backbone of Eligibility, Recruitment, Selection, Enrollment, and Attendance (ERSEA), you'll turn federal requirements into efficient, compassionate processes that support families and keep programs fully enrolled and compliant. You'll be a key member of the Head Start management team, partnering closely with staff, leadership, and community organizations to drive continuous improvement and uphold program performance standards.

Key Responsibilities

ERSEA Systems & Compliance

• Own and maintain ERSEA systems to ensure compliance with Head Start Program Performance Standards (HSPPS 1302.12–1302.16)
• Ensure accuracy, security, and completeness of ERSEA data in ChildPlus and related systems
• Analyze enrollment, eligibility, recruitment, and attendance data to identify trends and drive improvement
• Contribute to annual community assessment and program self-assessment processes

Eligibility, Recruitment & Enrollment

• Oversee eligibility verification and documentation for applicants
• Conduct eligibility appointments with families as needed
• Lead development and implementation of the annual Recruitment Plan
• Coordinate outreach efforts and community recruitment events
• Apply selection criteria and manage enrollment to ensure vacancies are filled promptly
• Communicate selection outcomes with families and connect them to community resources as needed

Attendance & Reporting

• Implement and monitor attendance policies and procedures
• Conduct weekly attendance reviews and lead monthly Attendance Team meetings
• Collaborate with staff to address attendance barriers and support families
• Prepare and share regular reports with leadership and Policy Council

Training & Collaboration

• Provide training, coaching, and technical assistance to staff on ERSEA policies, procedures, and systems
• Build strong partnerships with community organizations to support recruitment and engagement
• Stay current on Head Start regulations and best practices

Qualifications

• Highly organized and detail-oriented with strong data management skills
• Confident translating complex regulations into clear, usable processes
• Strong communicator who builds trust with families, staff, and partners
• Comfortable managing multiple priorities and deadlines
• Commitment to confidentiality, equity, and family-centered practice

Position Details

• Status: Full-Time (30–40 hours/week)
• Pay Range: $19.00–$27.00/hour (based on experience)
• Work Environment: In-person; travel required across Head Start sites
• Funding: Grant-funded, multi-year position

Benefits

• Make a real impact by expanding access to early childhood education for families who need it most
• Join a collaborative, mission-driven organization rooted in the community
• Competitive benefits including medical, dental, retirement match, generous paid time off, and mileage reimbursement
• Tuition reimbursement, paid training, and professional development opportunities

Ready to Apply? If you're passionate about equity, data-driven systems, and supporting children and families, we'd love to hear from you. Apply today and help EBCAP build strong foundations for lifelong success.

About East Bay Community Action Program

East Bay Community Action Program (EBCAP) is a non-profit 501(c)(3) organization that provides high-quality, comprehensive, and accessible health and human services to people across eastern Rhode Island. Founded as part of President Johnson's War on Poverty in 1965, EBCAP now serves ten communities with over 20 distinct programs — including primary medical and dental care, behavioral health services, early childhood education, and community support programs for children, youth, families, adults, and seniors. Our 521 employees work across more than ten locations, addressing everything from immediate needs like food and housing to long-term health and wellness. If you are looking to make a meaningful impact on the lives of Rhode Islanders, we encourage you to apply.

Equal Opportunity Employer East Bay Community Action Program (EBCAP) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law. EBCAP is a federal contractor subject to Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA). We take affirmative action to employ, advance in employment, and otherwise treat qualified individuals with disabilities and protected veterans without discrimination in all employment practices. If you require a reasonable accommodation to participate in the application or interview process, please contact People Operations at View email address on click.appcast.io View phone number on click.appcast.io.