Leasing Manager

Job Description

Job Description

Join BNE Real Estate Group as a Full-Time Leasing Manager in the vibrant city of Jersey City! This on-site position offers an exciting opportunity to be at the forefront of customer interactions, shaping exceptional living experiences for current and future residents. You will collaborate with a dynamic team in a professional and high-performance environment, where your sales-minded approach will thrive. In this role, you’ll utilize your negotiation skills to drive leasing success while being part of a adaptable and customer-focused culture.

Your passion for excellence and attention to detail will help elevate the standards of the portfolio. As a team member you'll be able to enjoy benefits (eligible after 90 days of employment) such as Medical, Dental, Vision, 401(k), Life Insurance, and Paid Time Off. This position offers a competitive base plus commission eligibility. If you’re ready to grow your career in property management and make a meaningful impact, we encourage you to apply!

WorkSchedule: Sunday-Thursday 10am-6pm; subject to change based on business needs

As a Leasing Manager at BNE Real Estate Group, you will play a crucial role in driving the marketing needs of your community or region. You’ll be responsible for developing and implementing innovative marketing and leasing programs that not only attract potential residents but also enhance their overall experience. In addition, you'll lead and train a dedicated leasing staff, ensuring they are equipped with the skills and knowledge necessary to maximize productivity and achieve leasing goals.

This position allows you to combine your strategic vision with hands-on leadership, creating a cohesive and successful leasing team that aligns with our commitment to excellence and customer-centricity.

To excel as a Leasing Manager at BNE Real Estate Group, you will need a diverse set of skills and qualifications. A minimum of 3 years’ experience in property management is required with strong interpersonal skills which are essential to foster relationships with prospective tenants and collaborate effectively with your leasing team.

Proficiency in software programs, particularly Microsoft Office and Yardi CRM, is crucial for managing daily tasks and data efficiently. You must demonstrate the ability to work independently with minimal supervision, showcasing excellent organizational and time management skills. A solid understanding of property management laws, along with a valid NJ real estate salesperson license and New Jersey driver’s license, is required.

Punctuality and a professional image, along with strong verbal skills and a customer service orientation, are key attributes to succeed in this dynamic role.

Essential Job Functions:

Marketing

• Establish and meet leasing goals that reach or exceed budgeted occupancy for the community
• Reduce vacancy loss by encouraging immediate move-ins and utilizing other strategies
• Maintain current knowledge of market and competitor properties and ensure that leasing staff is equally as knowledgeable so that all presentations properly position the community's competitive advantages.
• Complete and review shopping reports with leasing staff.
• Maintain a professional, friendly, and inviting atmosphere in the leasing center
• Recommend leasing specials to upper management as needed
• Promulgate apartment availability, pricing, and concession information among staff
• Coordinate promotional events as needed with site staff
• Review all advertising and press releases for accuracy and effectiveness
• Walk the property daily to inspect the leasing path and ensure curb appeal and presentation quality. Alert upper management to issues as needed. This includes all signage, lobby, leasing center, amenity areas, model homes, common corridors and made-ready homes.
• Keep accurate records of customer traffic and leases daily using property management software system (Yardi)
• Prepare, present, and distribute daily and weekly leasing reports to upper management team using report templates as provided by upper management
• Ensure execution of all promotional programs as directed by upper management

Leasing

• Meet and qualify all prospective residents and obtain necessary guest card information
• Conduct property and apartment tours with prospective residents
• Ensure Fair Housing and company policy compliance throughout all leasing presentations
• Answer phone promptly and courteously and maintain the phone traffic recording for prospect phone calls and visits
• Follow-up with prospective residents daily. Maintain acceptable call to visit and visit to application "closing ratio"
• Complete lease paperwork in accordance with company policies
• Verify lease applications through use of credit check service and online application portal
• Maintain compliance of lease application criteria
• Prepare accurate lease packages in a timely manner
• Assist residents with lease signing, move-in orientation, and apartment inspections as needed
• Prepare and distribute lease renewals
• Motivate leasing staff

Administration

• Inspect made-ready apartments to ensure quality a minimum of 3 days prior to scheduled resident move-in
• Coordinate with Property Manager and Maintenance Manager to ensure timely apartment turnover to accommodate move-ins and minimize vacancy
• Ensure accurate and timely reporting of move-ins and move-outs.
• Prepare resident/prospect correspondence as needed
• Maintain a complete resident file for every resident
• Maintain general office files
• Work with leasing staff to prepare and distribute accurate daily and weekly reports to upper management team
• Assist in the preparation of monthly financial reports, as needed
• Attend scheduled owners' meetings, staff meetings and resident meetings as required
• Complete other duties as assigned by upper management
• Manage work schedules of leasing staff to optimize property coverage
• Monitor promotional material and office supply inventory. Alert upper management when additional materials or supplies are needed

Resident Relations

• Receive and report service calls promptly
• Review outside and intra-company correspondence
• Assist in responding to prospective resident complaints as directed by the Property Manager and/or Maintenance Manager
• Assist in the planning and execution of resident functions as required

Safety

• Learn and ensure compliance with all company, local, state and federal safety rules
• Ensure that unsafe conditions are corrected in a timely manner
• Direct staff to follow a "safety first" principle

Knowledge and skills required for the position are:

• High school diploma or equivalent
• College degree preferred
• 3+ years’ experience in property management
• Strong interpersonal skills
• Proficient in computer program including Microsoft Office and Yardi
• Ability to work with minimal supervision
• Well organized with excellent time management skills
• An in-depth knowledge of all rules and regulations and laws regarding property management
• Valid NJ real estate salesperson license
• Valid New Jersey Driver’s License
• Maintain regular and punctual attendance
• Work over-time hours as required to complete assignments/projects
• Comply with all company policies and procedures
• Professional Image
• Strong verbal skills
• Strong customer service orientation

If you are committed to excellence, we enourage you to apply!

An offer from BNE Real Estate Group is contingent upon the results of a background check.