Digital Channels & Connectivity, Dynamic Reporting and Value Added Insights - Product Manager - Vice President

Job Description

This role provides an enterprise-level product mandate to define the agenda and drive strategy and execution for Data Reporting, Analytics and Insights across JPM Access and core client connectivity channels, with accountability for client impact, platform resilience, and financial performance.

As a VP, Product Manager in Digital Channels & Connectivity, you will set the vision and lead execution across APIs, Host-to-Host connectivity, the JPM Access web platform, and Client Management Support, translating complex needs into actionable roadmaps and measurable outcomes in a regulated, control-intensive environment.

You will lead a matrixed stakeholder ecosystem and serve as a senior escalation point, partnering with Technology, Operations, Risk, Compliance, Controls, Coverage, and Sales to maintain a rigorous operating cadence, governance and executive communications, disciplined delivery and incident management, go-to-market readiness, and ongoing performance measurement to improve adoption, reliability, and risk posture.

Job responsibilities:

• Develop a product strategy and product vision for Data Reporting, Analytics and Insights that delivers value to customers across JPM Access and core connectivity channels.
• Manage discovery efforts and market research (including client, stakeholder, and regulatory inputs) to uncover customer solutions and integrate them into the product roadmap.
• Own and maintain a product backlog that enables development to execute against the strategic roadmap and value proposition, including prioritization, dependency management, and release planning.
• Build a success-metrics framework and track performance across cost, feature/functionality, risk posture, reliability, adoption, and operational outcomes to inform prioritization and trade-offs.
• Oversee product financial performance and investment governance by managing P&L, budget planning, investment cases, spend prioritization, margins/cost-to-serve, and benefit realization, with input to pricing, packaging, and funding models as relevant.
• Establish an executive stakeholder cadence and lead governance by preparing materials, negotiating trade-offs, and driving decisions across product, technology, operations, and controls while actively managing risks and dependencies.
• Lead senior client engagements to validate strategy, communicate roadmap direction, and resolve escalations in partnership with Coverage and client teams, translating outcomes into governed product decisions and delivery plans.
• Drive go-to-market readiness and adoption at scale by ensuring positioning, enablement, launch governance, operational preparedness, and required control sign-offs, and by managing post-launch performance reviews and adoption plans.
• Maintain resiliency and control standards by ensuring control design adherence, operational and audit readiness, and disciplined incident management, including leadership of governance forums and coordination of audit responses as needed.
• Build a high-performing product organization by setting execution and documentation standards, coaching and managing talent, and shaping an operating model that drives accountability and cross-functional delivery at scale.

 

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Demonstrated end-to-end ownership of product strategy and multi-phase roadmap delivery across multi-channel platforms, with accountability for product outcomes and operational performance.
• Experience operating in regulated environments, including resiliency, controls, audit readiness, and incident management, and the ability to establish governance routines that balance delivery speed with risk and control compliance.
• Ability to define and manage performance and risk metrics spanning cost, feature/functionality, risk posture, reliability, adoption, and operational performance, and to use those metrics to drive prioritization and disciplined trade-offs.
• Proven financial and investment governance capabilities, including managing product budgets, developing and presenting business cases, making investment prioritization decisions, and tracking ROI, benefit realization, and value delivery.
• Strong judgment and executive communication to balance client value, risk/control requirements, and cost, clearly articulate trade-offs and decisions, and influence senior stakeholders in a matrixed operating model (including escalation management) without relying on direct authority.
• Ability to leverage modern productivity and automation tools, including responsible use of AI for summarization, requirements articulation, reporting, and workflow efficiency, while maintaining governance, auditability, and appropriate controls.

Preferred qualifications, capabilities, and Skills

• Domain experience in treasury and cash management, reporting and insights products, or connectivity platforms, including scaling platform capabilities across multiple client channels under strong governance and control standards.
• Familiarity with reporting formats such as MT, CAMT, and BAI2, and exposure to treasury/cash management reporting concepts, data insights use cases, and/or connectivity products.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.