Field Service Installation Lead

About Flexlink and Coesia

Flexlink, located in Allentown, PA, is a global leader in the design and manufacturing of automated production and material flow solutions for the food & beverage, pharmaceutical, personal care, automotive, and electronic industries. There are over 1,000 employees across 26 operating units globally. Flexlink is part of Coesia, a group of innovation-based industrial and packaging solutions companies operating globally, headquartered in Bologna, Italy. Coesia has 141 operating units in 35 countries, a turnover of about 1.9 billion euros and over 8,000 employees.

About the Role

This lead role for Flexlink will be engaged in the assembly of parts or sub-assemblies into automation systems; installation, de-bug, runoff, training, project supervision and other support and service-related activities, as required.

Responsibilities include:

• Performing installation of and service on FlexLink production logistics solutions systems.
• Interfacing with FlexLink Service Manager/Project Engineer to ensure customer order deadlines and scope of work are met.
• Acting as site lead for team of Installation Technicians including contract personnel.
• Establishing and adjusting work procedures to meet customers’ expectations.
• Identifies process, efficiency, and cost improvements.
• Ensuring OSHA and customer site-specific safety requirements are followed.
• Working with customers’ quality, safety, management, and union representatives.
• Directs 3rd party resources, when necessary.
• Working within approved budgets, including budgeted hours.
• Other duties as assigned.

Qualifications, Skillset, & Education

• Must be able to read and interpret engineering drawings, electrical schematics, wiring diagrams, operating and maintenance instructions, procedure manuals.
• General knowledge of electrical voltage, wiring and conduit.
• AC and DC voltage, 3 phase high and low AC voltage.
• 24VDC control voltage.
• Wireway installation for AC and DC voltage.
• Experience with Allen Bradley RS Logix and RC Link.
• Ability to perform preventative or corrective maintenance on components and pneumatic devices.
• Basic mathematical ability.
• Additional experience with preventative or corrective maintenance on robotics systems plus.
• Ability to teach and train onsite resources.
• Multiple skill sets of knowledge (electrical, mechanical, pneumatics).
• Understanding of “full turnkey installation”.
• Ability to start and finish the installation while dealing with adversity.
• Experience of supervising a team of onsite contractors.
• Ability to overcome issues onsite and offsite the project.
• Understanding and able to read drawings and teach others.
• Overcome bad/poor drawings or no drawings in a professional manner.
• Demonstrate strong administrative discipline by consistently submitting online reports, expenses, and managing timesheets accurately and within required deadlines.
• Basic knowledge of software operations and can assist onsite software engineers.
• Effectively manage workforce resources, including strategic reductions in staffing if required, to ensure project delivery remained on schedule and within budget.
• Effective communicator, problem solver while motivating the onsite crew.
• Demonstrates flexibility and embraces change when needed.
• Ability to implement customer decisions and works through them in a professional manner.
• Minimum five (5) years related service/installation experience and/or training in a manufacturing environment/company, focused on electrical and mechanical trouble shooting with experience dealing directly with the customer.

Our Offer

Coesia North America offers a competitive benefit package which includes, among other things:

• 401K offering 6% company match with no vesting period.
• Flexible remote work offering.
• 8-weeks paid parental leave.
• Multiple health benefit & insurance options.
• PTO, sick time, and 12 observed calendar holidays.
• Company paid short-term disability (80% wager placement) & long-term disability.
• HSA company contribution for individual & employer family coverage.

Coesia is an equal opportunity employer and embraces diversity and inclusion.