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Customer Support Representative

Forward Bank

Customer Support Representative

Named American Banker's "Best Banks to Work For" six consecutive years and now Certified TM by Great Place To Work....Here's your chance to Move FORWARD with us and see what all the excitement is about!

Forward Bank seeks an outgoing, service-oriented professional for a full time Customer Support Representative position at our Marshfield or Park Falls office. The Customer Support Representative is the first point of contact for customer calls and emails, and handles customer inquiries and transactions via phone or email in an accurate and professional manner.

Qualifications:

  • High school diploma or equivalent
  • Previous experience in a banking role and/or call center experience is preferred
  • Exceptional customer service and communication skills
  • Strong computer skills, specifically with e-services or online/digital banking
  • Ability to manage multiple tasks in a fast-paced environment

Join our team and help us live our mission....To Move Our Communities FORWARD!

Vacancy posted 22 hours ago
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