Patient Services Representative

Patient Services Representative Bettendorf, IAKimball & Beecher Family Dentistry is looking for a positive and detail-oriented Patient Services Representative to help support scheduling and patient communication across our multi-location practice. This is an important role on our team, as you are often the first voice patients hear and a key part of keeping our days running smoothly.What You'll Do:Answer and manage inbound calls for all Kimball & Beecher locationsSchedule appointments accurately and efficientlyAssist patients with billing and insurance questionsCollect payments over the phoneReview and send patient statementsMaintain accurate patient recordsHelp ensure every patient interaction is professional, helpful, and welcomingWhat Makes Someone Successful in This Role:You take pride in being dependable and consistentYou stay organized, even on busy daysYou communicate clearly and confidentlyYou remain calm and solution-focusedYou understand that your reliability supports the entire teamWhat We're Looking For:Strong attendance and follow-throughExcellent communication and customer service skillsAbility to multitask in a fast-paced environmentA positive, team-oriented attitudeDental or medical office experience preferred (but not required — we will train the right candidate!)About Kimball & Beecher:Kimball & Beecher is a leading privately owned dental practice in Iowa known for excellence in patient care and a strong team culture. We are committed to creating a welcoming experience for every patient and a professional, supportive environment for our team.What We Offer:Competitive hourly pay: $18-22 (based on experience)Weekday schedulePaid time offSupportive leadership and team cultureOpportunities for growth within our organizationIf you're looking for a stable, team-focused role where your reliability and professionalism truly matter, we would love to connect with you.