Front Office Coordinator / Medical Receptionist - IRG North Everett

Location: Everett, WA Job Id: 1311 # of Openings: 1 IRG PHYSICAL & HAND THERAPY IS GROWING AND LOOKING FOR A FULL TIME FRONT OFFICE COORDINATOR TO ADD TO OUR TEAM. OFFERING WORK/LIFE FLEXIBILITY, A FUN AND REWARDING CULTURE & PROFESSIONAL GROWTH OPPORTUNITIES!

YOUR BEST SELF.

This is our company motto, and we model our company culture around helping our employees and patients achieve their best selves. Do you want a career that is not solely customer service driven – but involves sales, marketing, business development and community involvement? Do you want to experience the difference of being a part of a company that feels like family – all while offering the best in Physical and Hand Therapy to your community? If so, we want to talk to you. Be a part of our team of like‑minded individuals who are passionate about inspiring the community with connectivity, patient‑centered care, and a dynamic, upbeat work culture. The Position Our Front Office Coordinators (FOCs) are one of the most integral positions in our company and are responsible for day‑to‑day medical receptionist duties. FOCs play a crucial role in establishing and maintaining relationships, driving the patient experience, optimizing appointment schedules, managing incoming calls, processing and converting referrals, collecting time‑of‑service payments and obtaining insurance authorizations. FOCs learn about KPIs and benchmarks that drive clinic success and patient outcomes and collaborate with the front‑office team across 35+ locations. Who You Are You love people and thrive on establishing meaningful connections You enjoy working in a fast‑paced and fun environment You enjoy the challenge of having something new come your way each and every day You are self‑motivated, a go‑getter, and a self‑starter You have a positive attitude and a professional appearance You exhibit the ability to multitask without being overwhelmed You are capable of building strong rapport with clients from a variety of backgrounds through strong communication and empathy You are confident in your proficiency with technology and computer systems (EMR, Microsoft Office Suite, etc) What We Promise to Offer You A local experience – we are a PT owned and operated company based in WA state. No big national corporation in charge of decisions that impact your patient care. Our administration, billing, and outreach teams are local and deeply embedded in the therapy community. A 1:1 patient care model – we place patient care and the patient experience at the forefront of our business model. Student loan assistance – we provide a monthly student loan assistance program to all employees. Career advancement opportunities – leadership opportunities based on skill and performance, not just seniority. Human connection and community involvement – we encourage all employees to find their passion and get involved. A full benefits package – including affordable medical, dental and vision, 401k matching, paid time off, paid holidays and sick leave. Qualifications / Requirements High school diploma (Bachelor’s degree in related field preferred) 2+ years experience in a customer‑facing position Knowledge and adherence to HIPAA laws and compliance regulations Physical Demands / Working Conditions Physical activity including bending, reaching, squatting, lifting and prolonged periods of sitting. Required to work at an IRG facility and be responsible for your own transportation. Potential exposure to viruses, disease, and infections from patients. Ability to perform custodial duties using medical‑grade cleaning products. Work for extended periods at a video display terminal and use a keyboard. Work schedule will be based on the needs of IRG. Pay & Role Information Base salary: $20-$24 per hour depending on experience Benefits (eligibility determined by hours worked): Paid Time Off (Holidays, Vacation, Sick, Personal) Continuing Education Funds Student Loan Repayment Program 401K plan with employer match Health Savings Account (HSA) and Flexible Spending Accounts (FSAs) Long-Term Disability Life and AD&D Insurance Employee Assistance Program OUR VISION: Empowering all with a passion and purpose to become their best self. OUR MISSION: IRG is committed to enhancing the health and wellness of our communities through continuous development, delivering a superior experience, and creating exceptional results. OUR VALUES: Integrity, Positivity, Innovation, Accountability and Proficiency. Want to hear more about working for IRG? Contact View email address on click.appcast.io to start the conversation! #J-18808-Ljbffr IRG Physical and Hand Therapy