Nurse Manager, Neonatal Intensive Care Unit (NICU)

Nurse Manager

At UMass Memorial Health, everyone is a caregiver regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

The Nurse Manager is responsible and accountable for the 24-hour planning, organizing, directing, and coordination of clinical and administrative performance of assigned unit(s). Facilitates collaboration with medical and administrative leadership to assure patient needs are met and evaluates nursing care and patient outcomes. The scope of responsibilities includes clinical and safety practices of nurses and other members of the clinical team, professional nursing practice, leadership and professional growth, human resource management, financial performance, system coordination and clinical performance (safety, satisfaction and quality) improvement.

The neonatal intensive care unit (NICU) at UMass Memorial Medical Center Children's Medical Center is the region's only Level III NICU, caring for extremely premature babies and newborns with complex medical needs. A Level III NICU is equipped to treat babies born as early as 22 weeks' gestation. As a regional referral center, we also receive babies from other birthing centers who need the high level of care our team provides.

Major Responsibilities:

• Clinical Practice, Patient Flow, Patient Experience
• Leadership/Management, Human Resources
• Budgetary Planning and Financial Performance
• Quality, Safety and Experience Improvements

Standard Management Level Responsibilities:

• Directs and supervises assigned personnel including performance evaluations, scheduling, orientation, and training.
• Develops and recommends the budgets for the areas managed.
• Coordinates the assignment of tasks and helps resolve technical and operational problems.
• Provides effective direction, guidance, and leadership over the staff for effective teamwork and motivation.
• Ensures compliance with regulatory agencies such as Joint Commission, DPH, etc.
• Ensures that department complies with hospital established policies, quality assurance programs, safety, and infection control policies and procedures.
• Maintains, regular, reliable, and predictable attendance.

Position Qualifications:

• License/Certification/Education: Required: Master of Science in Nursing (MSN), or Bachelor of Science in Nursing (BSN) with employee currently enrolled in a qualified MSN program. Master's Degree completion within 5 years of employment at Nurse Manager level. Massachusetts Registered Nurse License.
• Experience/Skill: Required: Broad and thorough knowledge of the discipline of Nursing. Previous leadership/management experience. Must possess the interpersonal and communication skills to provide effective participative leadership and to interact with patients, families, physicians, and other visitors and staff. Strong analytical skills required to perform various data analysis techniques, review statistical and budgetary information and synthesize information appropriately.
• Preferred: Minimum 3 years of directly related work experience in the field of specialty.

Physical Demands and Environmental Conditions:

Work is considered moderate, frequent walking, standing, lifting and potential exposure to hazardous materials including infectious diseases. Position requires work indoors in a patient care environment. Position requires use of computer, and therefore requires ability to use keyboard, printer, various information system programs (Onestaff, Visionware, Kronos).

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability or protected veteran status.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at View email address on click.appcast.io. We will make every effort to respond to your request for disability assistance as soon as possible.