Business Analyst Senior
Crossfire Consulting
Senior Business Analyst
We are seeking a Senior Business Analyst with strong experience in Distrubited Energy Services (DES), Customer Project Management System (CPMS), PowerClerk, Project Center, Sales Force, Pega Cloud, enterprise requirements gathering, and high-quality technical documentation (including BRDs/FRDs). This role works closely with Product Owners (PO)/business stakeholders and will collaborate with architects, developers, and QA teams to deliver scalable workflow and case-management solutions.
Responsibilities
- Lead requirements gathering, analysis, and documentation (BRD, FRD, user stories, acceptance criteria).
- Work with Product Owners, developers to translate business needs into Pega case types, workflows, rules, integrations, and UI requirements.
- Diagnose functionalities within our system applications and help provide troubleshooting and resolution support.
- Create process flows, data maps, wireframes, and interface specifications using Visio, Lucidchart, Miro, or similar tools.
- Produce clear technical documentation including SDDs, SOPs, user guides, and traceability matrices.
- Support release nights and UAT planning, test case validation, defect triage, and go-live readiness.
- Perform data analysis (SQL, Excel Power Query/Pivot) to validate requirements, reporting needs, and system outputs.
- Collaborate in Agile (Scrum/Kanban) ceremonies using Jira or Azure DevOps.
Required Qualifications
- 3+ years experience implementing solutions to tackle various business challenges, with extensive expertise using Microsoft's Power Platform, including Power BI, Power Pages, and Copilot Studio
- Ability to react/produce in an Agile project atmosphere.
- Highly skilled Full Stack Developer
- Business Requirements Documentation (BRD)
- Data Mapping
- Pega Cloud
- Pega support
- Senior developer
- 3+ years of experience with API/REST web services and data sources
- Ability to create action filters, parameters, and calculations for preparing dashboards and worksheets in Tableau.
- API Automation
- Data Validation and Cleansing
- Develop PowerBI dashboards
- Experienced Senior BA
- Developer experienced with AI/AgenticAI/GenAI
- Experience with all PEGA/PEGA Cloud related development, platform, performance etc.
Technical Skills
- Agile Methodology
- Agile Scrum Development
- Amazon Elastic Compute Cloud (Amazon EC2)
- Analytical Thinking
- API Testing
- Apple Mac OS
- Application Testing
- Atlassian JIRA
- Automated Regression Testing
- Automated Testing
- Azure Devops
- Back-End Development
- Banking Systems
- Behavior-Driven Development (BDD)
- Bugzilla
- Business
- Business Analysis
- Business Applications Development
- CI/CD
- CI Pipeline
- Cloud Applications
- Cloud Testing
- Continuous Testing
- C (Programming Language)
- C++ Programming Language
- Databasing
- Defect Reporting
- Defects Analysis
- Defects Management
- Defect Testing
- Documentations
- End-to-End Testing
- Geographic Information Systems (GIS)
- Graphical User Interface (GUI)
- Client ALM
- Java
- Linux
- Linux Command
- Log Files
- Management Tools
- Manual Testing
- Materials Requirements Planning (MRP)
- Micro Focus Quality Center
- Mobile Application Support
- MySQL
- Operating Systems (OS)
- Oracle
- People Management
- Postman (Software)
- Programming Languages
- Python (Programming Language)
- Quality Assurance Testing
- Regression Testing
- Relational Database Management System (RDBMS)
- Report Development
- Requirements Analysis
- Requirements Traceability Matrix (RTM)
- Results Analysis
- Salesforce Configuration
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Salesforce (Software)
- Scrum
- Scrum (Agile)
- Scrum Methodology
- Selenium
- Server Administration
- Software Application Testing
- Software Development
- Software Development Life Cycle (SDLC)
- Software Development Life Cycle (SDLC) Methodologies
- Software Quality Assurance (SQA) Testing
- Software Testing
- Software Testing Life Cycle (STLC)
- Software Testing Methodologies
- SQL Query Development
- Stock Markets
- Stocks
- Structured Query Language (SQL)
- Test Analysis
- Test Case Design
- Test Coverage
- Test Documentation
- Test Execution
- Test Management
- Test Management Tools
- Test Plan Design
- Test Planning
- Test Scenarios
- Test Scripts
- Test Summary Report
- Tool Knowledge
- Trade Execution
- Unix
- Use Cases
- User Acceptance Testing (UAT)
- Water Well Drilling
- Web Applications
- Web Application Support
- Web Testing
$81.8k - $131k
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