Front Desk Receptionist

Job Description

Job Description

Receptionist / Front Desk Scheduler:

About the Job: Front Desk Personnel and Receptionists are responsible for greeting patients and completing their intake
and check-out. The successful applicant will have an understanding of how to operate a computer including EMR and Scheduling systems, and represent Mid- America Orthopedics in a professional manner.

Role and Responsibilities:

· Greets and welcomes patients to the office

· Posts payments to patient accounts

· Assists patients with paperwork and collection of medical history

· Communicates arrivals and departures with other departments

· Schedules diagnostic tests

· Schedules return encounters

· Keeps the reception area free of trash and magazine tables organized

· Stocks drinking cups for the waiting area

· Clocks in and out for scheduled shift as assigned

· Other duties as assigned

Set Yourself Apart: Skills and Qualifications

· High School Diploma or equivalent

· 1-2 years of experience working within an office setting

· 1-2 years of customer service experience

· Ability to operate a computer, phone and other office equipment

· Excellent communication skills

· Basic understanding of Microsoft Outlook

· Entry level ability to use Microsoft Office platform