Training Development Supervisor

Training Supervisor

Summary

The Training Supervisor is responsible for developing, implementing, and overseeing training programs that support warehouse and logistics operations. This role ensures employees are properly trained, compliant with safety standards, and equipped to meet operational and customer requirements while driving continuous improvement in training processes.

Responsibilities

• Plan and deliver onboarding, safety, equipment (e.g., forklift), and process training programs
• Oversee all training activities and ensure alignment with operational goals
• Coordinate with HR, safety (QSHE), staffing agencies, and operations teams
• Monitor training effectiveness through audits and evaluations
• Manage training transitions to operations (handoff process)
• Develop and maintain site qualification and skills matrices
• Lead cross-training initiatives across departments
• Track and report training progress, needs, and compliance
• Maintain accurate training documentation and records
• Set up and manage training areas and resources
• Supervise and support trainers (process and equipment trainers)
• Continuously improve training programs and methodologies
• Conduct job task analysis to define skill requirements
• Support SOP development and implementation
• Evaluate training outcomes and implement improvements
• Assist in testing and adoption of new operational technologies

Qualifications

• Train-the-Trainer certification preferred
• Strong experience in training within warehouse or logistics environments (automotive/aerospace preferred)
• Excellent communication, presentation, and interpersonal skills
• Knowledge of warehouse processes and safety requirements
• Strong organizational and analytical abilities
• Bachelor’s degree in business, logistics, or related field preferred