AI Automation Specialist

AI Automation Specialist (aka AI Adoption Assistant)

GrowthAssistant connects top marketing and operations talent with fast-growing companies that depend on great execution to scale. Founded in 2021 and named by Forbes as one of the best startups to work at, we're a permanently remote team that runs on integrity, proactive candor, and a bias toward action — and we prioritize the human experience in everything we do. We hire for skill and for heart, and we invest in our people for the long haul.

The Opportunity

We're hiring an AI Automation Specialist (aka AI Adoption Assistant) for a fast-growing mobile app marketing and performance advertising company — sitting down with internal teams using new AI tools, diagnosing why adoption stalls, and turning what you learn into clear, structured feedback the development team can act on.

What Your Day-to-Day Will Look Like

• User Discovery: Sit down with internal teams using new AI tools and find out what's actually happening — where they get stuck, what they skip, what they never open.
• Diagnosis: Work out whether low usage is a tool problem, a workflow problem, a training gap, or a habit — and say which.
• Structured Reporting: Write up what users say in a clear, structured format the development team can act on.
• Closing the Loop: Follow up after a fix or change ships and confirm whether it landed.
• Tool Fluency: Learn each tool well enough to test it and tell the difference between broken and confusing.
• Enablement: Run short walkthroughs and write quick-reference guides for teams that need them.
• Adoption Tracking: Track which teams are using what and flag where usage has stalled or never started.
• Executive Support: Keep follow-ups moving for the CTO — the conversations, notes, and check-ins he doesn't have time for.

What You Bring

• Critical Thinking: Sharp critical thinking — can hear three vague complaints and find the real problem underneath.
• Communication: Clear written and verbal communication with technical and non-technical people alike.
• Initiative: Comfortable starting conversations with people who didn't ask for the meeting.
• Follow-Through: Organized follow-through — tracks open threads and closes them without reminders.
• AI Fluency: Day-to-day use of AI tools such as LLM chat tools, agents, or internal copilots.
• Concise Writing: Writes concisely — notes, summaries, and short guides people will actually read.

Bonus Points if:

• You have conversational or professional Mandarin (strongly preferred, but open to strong candidates without it) — this lets feedback reach the development team without a translation step.
• You have marketing or mobile app marketing experience.
• You have enough technical background to follow an engineering conversation.
• You have a background in enablement, support, QA, product, or user research.

What We Offer

At GrowthAssistant, you aren't just joining a company; you're joining a movement to redefine how the world's best brands scale. We believe that the right talent, placed in the right role, changes everything — and that starts with how we take care of you.

We support your life inside and outside of work with a comprehensive benefits package:

• Fully Remote: 100% Remote work environment, never fight traffic again
• Health Coverage: HMO or Healthcare Stipend (depending on location) after 90 days of service
• Time to Recharge: 7 Paid Holidays and up to 6 PTO days per year
• Family First: Parental leave after 1 year of service

We offer additional incentives for go-getters and proven performers!

• $25 monthly perfect attendance bonus
• Performance bonus
• Anniversary bonus ($100 at 1 year; $200 at 2 years)
• Earn a $300 referral bonus for each candidate you refer who is successfully hired, and $500 when you help us identify and close a new opportunity with your client

Your Application Roadmap

You've applied, now let's get to work. Here's the play-by-play:

• Step 1 Resume Screening: Our hiring team reviews your experience to see how your unique skills align with our high-growth roles.
• Step 2 Recruiter Interview: If we believe we have a great client match, we'll reach out to schedule a human-to-human chat to discuss your career goals, experience, and what makes you tick.
• Step 3 Online Assessment: This is your chance to shine! You'll complete a role-specific test, a personality assessment, and your official GA Profile Form so we can represent you.
• Step 4 Match Interview: You'll meet with one of our Senior Leaders for a deep-dive validation to ensure we're matching you with the right opportunity. This is your moment to bring your A-game and really shine — it's the final step for many of our roles!

Depending on the client, there are sometimes 2 additional steps:

• Step 5 15-min Prep Call: We've got your back. Before the final round, your Recruiter will hop on a quick call to coach you, share insider tips, and ensure you're 100% ready.
• Step 6 Client Interview: You'll meet the client to discuss how you'll help them scale and succeed. Bring your metrics and be on your A-game — this is your last chance to make a great first impression!

Join our 100% remote global team today, and grow with GrowthAssistant!

GrowthAssistant is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit, and business need.