Payment Poster

Payment Poster

The responsibility of the payment poster is to log and prepare payment batches from the bank for posters. Balance insurance and patient payments from Imagine to Bank.

Job duties include:

• Pulling remits manually and electronically for deposits daily
• Accurately posting payments and/or denials via ERA, EFT, and paper remits appropriately to accounts and balancing payments posted back to the original deposit amounts
• Identifying payor issues proactively in relation to zero payment, payment variance, billing, and denials with a high degree of accuracy and reporting to management
• Researching and resolving unapplied and/or unidentified claim payments
• Identifying allowances, deductibles, and co-insurance and ensuring accurate posting
• Investigating all insurance recoupments to determine if they are correct or need to be appealed
• Running electronic deposit reports and processing payments
• Running credit card payments for in-house payment plans
• Reviewing and interpreting insurance carrier explanation of benefits (EOB)
• Coding and posting all receivables from insurance companies, and third-party payors on patient accounts
• Ability to efficiently manage multiple tasks and prioritize workload
• Working closely with supervisors on reversals of payments, adjustments, transfers, and refunds
• Working with management to research reimbursement and billing issues
• Adhering to confidentiality and HIPAA privacy and security policies and procedures
• Performing other related duties as assigned.

Requirements include:

• High school or equivalent
• Minimum of 1-3 years' experience in billing
• Ability to read insurance EOBs

Skills and abilities include:

• Knowledge in Microsoft Excel
• Comfortable interacting with employees, medical staff, leadership, and medical providers
• Strong analytical skills and proficiency with Microsoft office products
• Strong critical thinking skills
• Effectiveness when experiencing major changes in work tasks or the work environment
• Ability to work independently without close supervision
• Ability to exercise judgment and make decisions
• Ability to perform in a high productivity, fast-paced environment
• Interpersonal skills and conflict resolution